Content Manager - Contract

The Content Management organization at Hogarth is responsible for publishing creative assets, experiences, and critical digital content to our client websites and other platforms across the globe. The Content Manager role reports to a Senior Content Manager and works closely with both the Content Management organization and external teams to ensure all client interactive deliverables are completed accurately and on time. This includes ownership of the content management and publishing operations in support of our client's product launches and other digital marketing programs, including setting up and managing page structure and content in a CMS (content management system). Core responsibilities of a Content Manager include day-to-day content management tasks, cross-functional collaboration across the Marcom organization, leading projects or initiatives from the content management perspective, and maintaining full knowledge of an ever-changing set of tools and processes. (Note: This is a role focused on top-quality content production and publishing, with strong experience in content management tools and processes. It is not a content creation, design, or marketing job.) Key responsibilities: Own day-to-day content management operations and tasks in support of product launches, other marketing initiatives, and regular page maintenance Ensure the quality of deliverables to client Collaborate cross-functionally and proactively with internal and external teams, with high attention to communication standards Work with developer teams to plan page structures and agree upon project approaches Lead small projects with the support of the team Actively balance the work of multiple projects, assignments, and launches in a fast-paced, ever-evolving work environment Work within the content management org to contribute to documentation and training Maintain complete understanding of the complexities of CMS and other internal tools Troubleshoot system issues as a part of the first line of defense Contribute to the evolution of internal platforms and processes by providing feedback on toolsets, UI, best practices, and workflow optimization Requirements: Minimum of 3-5 years experience working on web production teams Experience with localization and managing content for a global audience, using a CMS Deep knowledge of how content management and other related system processes work Experience working with a git client application (Tower, SourceTree, etc.) a plus Knowledge of HTML, XML, JSON, and enterprise CMS Record of troubleshooting and diagnosing CMS issues, and communicating those issues to both technical and non-technical personnel Demonstrated success in business process improvement and re-engineering Proven ability to manage ambiguity effectively Experience creating/managing internal tools a plus Excellent communication skills, and a demonstrated ability to work with others in an unpredictable environment Flexible personality to deal with rapidly-changing, time-constrained launch schedules High degree of ownership and accountability Ability to balance multiple project or assignments Highly detail-oriented, organized, and patient

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.