Identity and Access Management (IAM) Business Analyst

• Generates reports and, as appropriate, coordinates the regular creation, production, and maintenance of department reports. When appropriate, build needed reports and extract from system.
• Prepares materials or data to portray department metrics for use by management or executives to internal or external groups.
• Influences enhancements to business processes and system infrastructure to improve data quality across multiple sources.
• Creates and maintains workflows and materials demonstrating end-to-end process.

• Identifies opportunities to answer business questions or improve business functions using results from data analysis.
• Presents opportunities and recommendations to management.
• Works with staff and management within the department and other business areas as required to fully understand business scope, business constraints, and business implications of analytical results.
• Translates analysis into informed business decisions for management.
• Provides feedback to department staff and management based on issues identified through data and quality review and analysis.
• Perform data analysis.

• Proactively communicates with department managers and key business areas.
• Identifies deficiencies and opportunities for improvement; monitors against expectations via report and data validation.
• Works within the department and other business areas to adjust policies & procedures, workflows, or desktop procedures to adapt to changing needs and requirements.
• Takes initiative to research issues, conduct root cause analysis, documents methodology, and prepares analytical results/summary findings/ presentation reports.
• Develops and maintains business requirement documents, including policies and procedures, desktop procedures, and training materials.
• Develops KPI and dashboards to track performance.

Hawaii Medical Service Association (HMSA) is a nonprofit health insurer in the state of Hawaii. HMSA was founded in 1938, is an independent licensee of the Blue Cross Blue Shield Association, and is the largest insurer in the state of Hawaii serving more than 700,000 people.