Senior Customer Success Manager (US)
Hiver
- Experience
- 5+ yrs
- Location
- San Francisco, California, United States
- Job type
- Full-time
Required skills
- Gmail
- API
- webhooks
- OpenAI
- Anthropic
- Google
- SQL
- BI tools
About the role
5+ years in Customer Success, Onboarding, Solutions Engineering, Technical Account Management, or Account Management at a SaaS company; technical fluency with APIs and integrations; AI fluency; reporting and analytics skills; proven expansion track record; executive communication; US business hours with occasional early mornings.
About Hiver
Hiver is a private SaaS customer-service platform helping businesses resolve complex support requests across channels with AI.
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