Tasks
- Manage daily office operations to ensure smooth and efficient workflow.
- Coordinate meetings, appointments, and travel arrangements for company executives.
- Handle communication, including answering phone calls and responding to emails, to maintain professional relationships with clients and partners.
- Maintain and organize office files, records, and documentation in compliance with company policies.
- Assist in the preparation of reports, presentations, and data analysis to support business consulting and HR services.
Requirements
Job Summary:
We are looking for a proactive and detail-oriented Telecaller & Back Office Executive who can handle both calling activities and basic office operations. The candidate will be responsible for connecting with clients/candidates, maintaining records, and supporting daily administrative tasks.
Key Responsibilities:
Telecalling Duties:
Make outbound calls to clients/candidates for follow-ups and coordination
Handle inbound calls and respond to queries professionally
Share basic information about services, job openings, or products
Maintain call records and update status regularly
Back Office Duties:
Maintain and update data in Excel/CRM
Prepare basic reports and documentation
Coordinate with internal team members
Handle emails and WhatsApp communication
Support day-to-day administrative work
Requirements:
Basic communication skills (Hindi/Gujarati; English is a plus)
Basic knowledge of MS Excel, Word, and email handling
Good follow-up and coordination skills
Ability to multitask and manage time effectively
Honest, punctual, and responsible