Head of Engineering

Hive is looking for a Head of Engineering to lead the engineering side of our Research and Development (RND) team through its next chapter of scale. Reporting into the CTO and working hand in hand with our VP Product, you'll play a key role in evolving our team structure, strengthening our technical foundation, and driving delivery across multiple pods. We're looking for a people-first leader with a proven track record of delivering real value to customers through great products. Our RND Team RND at Hive consists of four pods – Product, Reliability/Platform, Integrations/Data, and Ads. Product, design, engineering and management resources are embedded across all of our pods. Our development philosophy is to build minimum viable products and deliver them as quickly as possible to market, then iterate based on real user feedback. Using this approach we've built a growing, profitable business - and the scale and complexity of the technical problems we're solving is large and growing, too. What You'll Do: Grow and develop a high performing team Lead and support the Engineering Managers and individual contributors across multiple pods. Set clear expectations, coach for growth, and build a culture of accountability, autonomy, and continuous learning. Champion hiring, onboarding, and leveling frameworks that ensure we're bringing in and developing top talent. Drive Engineering strategy and execution Partner with the CTO and VP Product to shape and execute on a long-term technology roadmap aligned with our business objectives. Design engineering org structures that scale as we grow, while keeping communication tight and priorities aligned. Build operational maturity: define and implement the right rituals, tools, and processes to enable delivery at scale. Raise the bar on performance and reliability Own key KPIs across reliability, latency, scalability, and engineering velocity — and drive initiatives to improve them. Cultivate a strong engineering quality bar: thoughtful architecture, technical rigor, and a bias for shipping meaningful impact. Take pride in how our infrastructure and product perform for customers — and hold the team to those same high standards. Be a key player in driving Hive's success: Collaborate deeply with product-facing teams (the rest of RND) and customer-facing teams (sales, customer success) to ensure engineering is aligned with customer needs and company goals. Bring a constructive, systems-thinking lens to cross-functional discussions — always pushing us to move faster and smarter. Be a cultural leader: model our values, advocate for our people, and help build a company where great engineers do their best work

Hive is the industry-best marketing platform for event marketers. Our platform powers marketing for 1500+ of the most iconic event, festivals, venues, promoters, and event-centric brands across North America. We help our clients sell out their shows and make their events unforgettable - by helping them grow their customer base and personalizing and automating their email, SMS, and ad campaigns. Hive integrates with 25+ partners like Ticketmaster and Shopify, ingesting rich customer data in real-time. With this data, event marketers can segment their audiences in powerful ways and send timely, customized messages to their customers. Hive was founded in a University of Waterloo computer lab and graduated from Y Combinator in 2014. Today, we're a remote-first team spread across Canada and the US, building a product and a culture that values clarity, ownership, and real customer impact.