Hiring for Senior Travel Consultant (Must having Travel Experience)
my travels time
- Location
- Mohali district, India
- Job type
- Full-time
Required skills
- customer relationship management
- customer service
- end-to-end
- ticketing
About the role
my travels time
Website:
mytravelstime.com
Job details:
Job description:
Key Responsibilities
- Respond to customer inquiries related to international travel and provide expert guidance throughout the booking process.
- Create customized international holiday packages and travel itineraries based on clients' interests, budgets, and travel preferences.
- Handle end-to-end flight ticketing operations, including bookings, modifications, cancellations, reissuance, and refunds.
- Manage post-booking support for holiday packages and air tickets, ensuring a smooth travel experience for customers.
- Prepare competitive quotations and recommend cost-effective travel solutions without compromising on quality.
- Deliver excellent customer service through timely communication, regular follow-ups, and efficient query resolution.
- Coordinate with airlines, hotels, destination management companies , and travel partners to ensure seamless travel arrangements.
- Stay updated with airline policies, visa requirements, and destination information to provide accurate travel advice.
Candidate Profile
- Minimum 1 year of experience in international travel consulting, holiday planning, or travel operations.
- Good knowledge of international destinations, customized tour packages, airfare concepts, and ticketing procedures.
- Ability to independently design detailed, well-planned, and appealing travel itineraries.
- Strong communication, interpersonal, sales, and customer relationship management skills.
- Ability to work efficiently in a fast-paced and customer-focused environment.
Educational Qualification
- Graduation in any stream is mandatory.
- Candidates with a BTTM or an MBA in Tourism & Hospitality Management will be preferred.
Job Type: Full-time
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