Business Intelligence Analyst RMCC MEA

As the Business Intelligence Analyst you will design, develop, and maintain processes that provide consistent, reliable, and automated delivery of data to RMCC and its relevant stakeholders. Support growth of the centre by assisting the Senior Management Team and Cluster Revenue Managers in the strategic coordination of revenue management processes and procedures. Continually maximise the efficiency and drive the innovation and development of the Analyst team through forward looking thinking and the creation, implementation and maintenance of data warehouses, reports, and tools for RMCC. What will I be doing? Ensure consistent process & procedures for all hotels being managed in the RMCC by covering all the Analysts' production tasks as and when necessary Ensure the delivery of a reliable and versatile reporting package to all stakeholders within the assigned deadlines Gather and process raw data at scale, including writing scripts, web scraping, calling API's, write SQL queries Review data collection processes and assess the validity of the information stored Identify and eliminate any processes or procedures that contribute to unreliable data being collected Identify opportunities to use data and analytics to improve operational performance. Maintain effective and regular communication with all stakeholders to ensure that all relevant requests, which enable the implementation of optimal strategies and controls are dealt with in a professional and efficient manner Drive the innovation of the Analyst department by engaging in project work and responsibilities that actively enhance the performance and scope of the Analyst Team's capabilities Support the successful completion of all objectives linked to the Analysts and RMCC Strategic Frameworks Key areas of Accountability: Profit Ensure all Best Practices and Standard Operating Procedures are followed to capitalise and maximise revenue potential. To utilise systems, tools and reports in the prescribed way to ensure all revenue management decisions are supported with relevant data analysis. Continuously drive innovation to ensure that RMCC has access to the most up to date systems available in order to make fast and effective revenue management decisions and capitalise on the current market. Quality Follow Best Practice and Standard Operating Procedures for the RMCC to ensure all commercial decisions are supported by appropriate data analysis. Feed ideas and suggestions into to strive for constant improvement of operating procedures. Consistently evaluate current procedures and data sources to ensure the Revenue Managers and Senior Team are provided with the most reliable and accurate data available. Customer Build an effective working relationship with all stakeholders in order to maintain their trust and confidence in the Revenue Analyst team's product as well as the decisions and actions being taken among the Revenue Managers and Senior Team. People Supports all Revenue Managers and Senior Leadership in the RMCC to ensure a constant and consistent delivery of Revenue Management reporting materials and to drive the business processes forward.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!