Shift: Monday - Friday 1:30 p.m.-5:30 p.m.
Job Summary:
Provide a variety of services to branch customers. Become a product expert to understand customer’s needs, provide effective solutions, and deliver exceptional customer service.
Primary Duties/Responsibilities:
· Serve clients by accurately handling deposit, withdrawal, transfer, and loan payment transactions
· Open/Close/Maintain checking, savings, time deposit, IRA, and H.S.A. accounts
· Assist customers with questions or issues on their deposit accounts, ATM/Debit cards, or general product or service needs
· Promotes and cross sells other bank products and services as appropriate to client needs, including loans, cards, online and mobile banking products, trust and payroll services
· Maintains current knowledge and consistent compliance with Bank policies and procedures related to the position
· Other duties as assigned
Qualifications:
· Prefer experience in one or more areas of branch services - teller, new accounts, client services
· Displays knowledge and proficiency in explaining, selling and administering financial products and services
· Excellent customer service skills and attention to detail
· Solid computer skills
· Reliable attendance
Hilltop Bank is an EEO Employer
No established salary range