Inside Sales Representative, Division Portable Metrology (Irving, TX, US, 75063)

Hexagon R&D India

Experience: 3+ yrs
Location: Irving, Texas, United States
Job type: Full-time

Required skills

Salesforce
ERP (BPCS)
Microsoft Office

About the role

Summary

Inside Sales Representative

Business Area: Hexagon Manufacturing Intelligence
Location: Irving, Texas, USA (Hybrid)

Hexagon Manufacturing Intelligence is seeking an Inside Sales Representative to drive customer retention, renewal revenue, and upsell growth within an assigned portfolio of accounts. This role serves as a key customer-facing position responsible for managing maintenance renewals, identifying expansion opportunities, and ensuring a high-quality customer experience.

You will work cross-functionally with Sales, Service, and Operations teams while leveraging CRM tools to manage pipeline, forecasts, and account activity.

Job Responsibilities

Own and manage the end-to-end renewal process for assigned accounts
Proactively engage customers to secure maintenance renewals and identify upsell opportunities
Maintain accurate pipeline, forecasting, and activity tracking within CRM (Salesforce)
Generate quotes, proposals, and pricing in alignment with company guidelines
Meet or exceed quota and KPIs (call activity, revenue targets, opportunity creation)
Build strong customer relationships to uncover additional product and service needs
Process orders and ensure successful completion and delivery
Act as a point of contact for customer inquiries and issue resolution
Collaborate with internal teams (Sales, Finance, Operations) to ensure seamless execution
Maintain strong knowledge of Hexagon Manufacturing Intelligence solutions

Qualifications

Associate’s or Bachelor’s degree, or equivalent experience
3–5 years of experience in inside sales, account management, or commercial support
Experience using CRM systems (Salesforce preferred)
Experience with ERP systems (BPCS, LX, or similar) is a plus
Strong communication, negotiation, and customer engagement skills
Ability to manage multiple priorities and meet deadlines
Analytical mindset with strong attention to detail
Proficiency in Microsoft Office tools

Core Skills

Account Management & Renewals
Inside Sales & Upselling
CRM Management (Salesforce)
Forecasting & Pipeline Management
Customer Relationship Management
Commercial Operations
Data Analysis & Reporting
Cross-functional Collaboration
Communication & Negotiation
Time Management

Work Environment

This role operates in a hybrid work environment based in Irving, Texas, combining in-office and remote work. The position requires frequent interaction with customers via phone, email, and virtual meetings. The role involves extended periods of computer-based work and managing multiple priorities in a fast-paced, performance-driven environment.

Explore Life at Hexagon

At Hexagon, we’re empowering an autonomous, sustainable future through innovation in manufacturing intelligence, simulation, and automation. Get to know our teams, our culture, and our technology through our social media channels:
Instagram: @hexagon_mi | @hexagon_ab
LinkedIn: Hexagon Manufacturing Intelligence
YouTube: Hexagon MI | Hexagon AB
Twitter/X: @HexagonMI | @HexagonAB
Facebook: Hexagon Manufacturing Intelligence

Learn more at hexagon.com and get inspired by how we shape smart change across industries.

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About Hexagon R&D India

Provides industrial sensors, software, and autonomous digital reality solutions.

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