Implementation Analyst

In this position, individuals are responsible for setup/installation,configuration, and customization of technical solutions, applications, or process designs for the client's purchased or outsourced technology and business outcome solutions. Individuals in this position work independently and may also run workshops, lead technical discussion and deployment activities. Works directly with clients to manage initial access, map and transfer data, create process documentation (functional requirements/designs/lessons learned), and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems. Identifies and documents technical issues to be escalated to product and system integration teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. Works directly with clients on-site or provides project support remotely. Works on pre-sales activities. Demonstrates problem solving capabilities and learns new technologies quickly. Completes project related expense reports and timesheets on time. Completes daily or weekly progress reports on time. The successful candidate will also run workshops, lead, technical discussion and deployment activities.

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Hexagon's Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle. Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.