Hexagon EAM Business Analyst
Carmeuse
- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
Required skills
- back-end
- compliance
- cross functional
- middleware
- SAP
- SOAP
- SQL
- Visio
About the role
Carmeuse
Website:
carmeuse.com
Job details:
Job Description
RESPONSIBILITIES:
- Provide Level 1 and Level 2 support for Hexagon EAM users, including issue resolution, user access, and data integrity. Work with vendors and internal teams to escalate and resolve complex issues.
- Monitor and maintain interfaces between Hexagon EAM and SAP, ensuring data synchronization and timely resolution of integration issues.
- Collaborate with Level 3 IT Analysts and Business Users to understand requirements and translate them into system configurations or enhancements.
- Participate in development, testing and support deployment of new features or modules.
- Perform routine system maintenance, patch testing, and upgrades in coordination with the global IT team.
- Document support processes, FAQs, and training materials for end-users.
- Ensure compliance with IT policies, data governance, and security standards.
Basic Requirements (Education, Level Of Experience, Language)
- Qualified candidates will have a Bachelor of Engineering degree in IT, MIS, Computer Science, Engineering, or related field
- Demonstrated deep system analytical skills, collecting / organizing system and DB information, problem solving
- Minimum 6 years of overall experience out of which 3+ years of experience supporting Hexagon EAM (formerly Infor EAM) in a production environment is a must.
- Hands-on experience with SAP integration (e.g., PM, MM modules) and middleware tools (e.g., SAP PI/PO, MuleSoft, etc.).
- Language: English (Required)
Knowledge
- Hexagon (formerly Infor) EAM Implementation and Configuration
- Strong understanding of asset management processes and workflows.
- Experience for companies in the manufacturing industry (heavy Industry preferred)
Skills
- EAM Functional: Work Order, Materials, Equipment, Purchasing, Administration, Dashboards, RCA
- EAM Back-end configuration: Flex, System Administration, Screen and Report Writing, Security and Access Control, Entities and Classes, Data Model, Messenger, Document Management
- General technical: SQL (Procedure, Functions, Jobs), EAM Databridge Pro
- Soft Skills: Work collaboratively with cross functional teams and able to communicate to various audiences with varying technical knowledge Preferred (Desirable)
- SAP PM and MM, DB Table Navigation, Excel, Visio, Scripting in Winshuttle / LSMW, Familiarity with Mobile applications
- Knowledge of REST/SOAP APIs, XML, and data mapping.
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