About the role
Lead the product delivery process from creation to launch. Collaborate with engineering, product, and support teams.
Detailed responsibilities/duties:
Manage the lifecycle of a complex & cross-functional technical program, collaborating with customers and cross-functional teams to ensure successful product development and delivery.
Map functional requirements from the product team to build a product that contributes to the distributors or customers.
Identify & resolve technical dependencies and requirements for the engineering team, including choices on technical design implementation.
Identify and mitigate risks on product delivery, clear project blockers, and hold engineering teams accountable for delivery.
Proactively identify and analyze complex, long-term, critical infrastructure problems with engineering leaders and customers.
Ensure features are tested and meet quality definitions, handle releases, and post-launch monitoring including code maintenance, service monitoring, performance, scaling, and availability tuning.
Look for chances to create technology components extensible, root cause resolution, and responsible for dev team adherence to SLAs, driving operational excellence.
Identify and monitor critical metrics of technical performance pre- and post-production and track progress.
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