IT Systems Engineer I

About Hensel Phelps:

Founded in 1937, Hensel Phelps specializes in building development, construction, and facility services in markets ranging from aviation to government, commercial, transportation, critical facilities, and healthcare. Ranked #1 in aviation and #6 overall general contractor in 2024 by BD+C, Hensel Phelps is one of the largest employee-owned general contractors in the country. Driven to deliver EXCELLENCE in all we do and supported by our core values of Ownership, Integrity, Builder, Diversity, and Community, Hensel Phelps brings our clients' visions to life with a comprehensive approach that begins with innovative planning and extends throughout the life of the property.

Position Description:

The IT Systems Engineer I role is to ensure the stability, integrity, and efficient operation of the in-house and cloud information systems that support core organizational functions. This is achieved by designing, building, managing, and supporting the infrastructure services that underpin all internal user services and services to the public. The Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments.

Position Qualifications:

Formal Education & Certification

• College diploma or university degree in the field of computer science preferred, and/or 2+ years equivalent work experience.
• Certifications in Microsoft Certified Windows Server Hybrid Administrator Associate, VMware VCA-DCV, or ITIL preferred.

Knowledge & Experience

• Knowledge of infrastructure automation, monitoring, logging, reporting, and the ability to adopt industry best practices and build high-performance infrastructures that are self-healing, scalable & resilient.
• Working knowledge of Azure cloud infrastructure with hands-on experience using Azure resources and Services. Also good knowledge of Platform Sizing, Infrastructure Cost Reduction
• Basic knowledge in configuring Dell Server/Storage Hardware
• Basic knowledge in setting up and deploying Forward/Reverse Proxies 
• Basic knowledge in VMware vSphere (6.x - 7.x) Hypervisor, including VMware NSX, Storage vSAN, and iSCSI targets
• Microsoft DirSync/Azure AD Connect, DNS, DHCP, Active Directory, GPO, SRS, FRS, RADIUS, Microsoft NLB, Microsoft Failover Clustering, IIS, Microsoft PKI/CA/SSL certificate infrastructure
• Microsoft RDS (Farms, RDSH, RDG, RDWA, NPS (CAP & RAP), RDCB, and UPD)
• Microsoft SQL Database Administration (SQL queries, SQL PROCs, Database health maintenance, performance, backup, restore), SQL Server 2012, 2014, and 2019
• Scripting in Python or a similar general-purpose scripting environment (VBS, PowerShell, and Batch/CMD scripting)
• Windows Server 2012, 2016, and 2019 Datacenter OS level
• Manage Exchange Servers 2016 and 2019 in DAG (Database Availability Group) environment (Client Access, Hub Transport, and Mailbox rules)
• Networking Knowledge (Preferred CCNA Level)
• Good troubleshooting skills and root cause analysis
• Help plan, maintain, and improve Infrastructure BCDR (Business Continuity and Disaster Recovery)
• Strong system administration (Linux/Unix and Windows) at the command-line level

Personal Attributes

• Ability to exercise independent judgment and act on it.
• Excellent analytical, mathematical, and creative problem-solving skills.
• Excellent listening, interpersonal, written, and oral communication skills.
• Logical and efficient, with keen attention to detail. 
• Highly self-motivated and directed.
• Ability to effectively prioritize and execute tasks while under pressure.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.

Essential Duties:

Strategy & Planning

• Support and assist the IT Infrastructure Manager in the development of IT strategies in collaboration with the other IT team members, with a specific focus on infrastructure service delivery and life cycle management.
• Implement and maintain policies and procedures set by the IT leadership. 
• Deploy, manage, and maintain the enterprise’s infrastructure, Business Continuity, and Disaster Recovery Plan set by the IT Infrastructure manager and IT leadership. 
• Prepare and ensure the accuracy of documentation, procedures, manuals, and help sheets for all IT infrastructure systems. 

Procurement & Deployment

• Support the development and implementation of the in-house and cloud Infrastructure systems projects and new technology installations.
• Research cloud and in-house datacenter infrastructure products, services, and standards in support of IT infrastructure procurement and development efforts. Evaluate and recommend cloud/in-house hosted systems and solutions for purchase.
• Write technical specifications for the purchase of infrastructure systems.

Operational Management

• IT infrastructure. You can build, configure, administer, and support infrastructure technologies and solutions such as computing, storage, networking, physical infrastructure, software, COTS, and open-source packages and solutions, and virtual and cloud computing, including IaaS, PaaS, and SaaS.
• Information security. You know about information security and the security controls that can be used to mitigate security threats within solutions and services. 
• Modern standards approach. You can discuss the central principles of modern standards approach, how they apply to the work they are undertaking; you can apply them under guidance. 
• Ownership and initiative. You will own an issue until a new owner has been found or the problem has been mitigated or resolved. 
• Problem solving. You can investigate problems in systems, processes, and services, with an understanding of the level of a problem (for example, strategic, tactical, operational). You can contribute to the implementation of remedies and preventative measures. 
• Service focus. You can take inputs and establish coherent frameworks that work. 
• Systems design. You can translate logical designs into physical designs. You know how to produce detailed designs and document all work using required standards, methods, and tools, including prototyping tools where appropriate. You can design systems characterized by managed levels of risk, manageable business, and technical complexity, and meaningful impact. You work with well-understood technology and can identify appropriate patterns. 
• Technical understanding. You understand the core technical concepts related to the role and can apply them under guidance. 
• Testing. You can correctly test scripts under supervision. You understand the role of testing and how it works.
• Troubleshooting and problem resolution. You can troubleshoot and identify problems across different technology capabilities. 

 Physical Work Classification & Demands:

• Light Work. Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

• The individual in this position will periodically walk, kneel, sit, crouch, reach, stoop, read/see, speak, push, pull, lift, stand, and finger/type. The frequency of each action varies by workflow and office activity.

• Walking - The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, boxes, cabinets, etc.

• Constantly operates a computer and other office machinery, such as a calculator, copy machine, phone, computer, and computer printer.

• The person in this position frequently communicates with employees and external stakeholders regarding a variety of topics related to office administration.

• Constantly computes, analyzes, and conceptualizes mathematical calculations and formulas.

• Constantly reads written communications and views email submissions.

• The person in this position regularly sits in a stationary position in front of a computer screen.

• Visual acuity and ability to operate a vehicle as certified and appropriate.

• Rarely exposed to high and low temperatures 

• Rarely exposed to noisy environments and outdoor elements such as precipitation and wind.

Compensation Range (Colorado only):
Base Salary: $74,100.00 - $81,900.00 USD annually

Benefits:

Hensel Phelps provides generous benefits for our salaried employees. This position is eligible for company-paid medical insurance, life insurance, accidental death & dismemberment, long-term disability, 401(K) retirement plan, health savings account (HSA) (HSA not available in Hawaii), and our employee assistance program (EAP). It is also eligible for employee-paid enrollment in vision and dental insurance. Hensel Phelps also believes in the importance of taking time to recharge. As a result, salaried employees are eligible for paid time off beginning upon hire. Salaried positions (project engineers and above) participate in an annual bonus plan, subject to company and employee performance. Salaried employees (this is all salaried employees) are also eligible for a company cell phone or cell phone allowance in accordance with company policy. Further, salaried employees (project engineers and above) also receive either a vehicle or vehicle allowance in accordance with Hensel Phelps’ policies.   Based on position location, a cost-of-living adjustment (COLA) may also be included (subject to periodic review and adjustment).  

Any Employment Offers are Contingent Upon Successful Completion of the Following:

• Verification of Work Authorization and Employment Eligibility 
• Substance Abuse Screening
• Physical Exam (if applicable)
• Background Checks for Badging/Security Clearances

Equal Opportunity and Affirmative Action Employer:

Hensel Phelps is an equal opportunity employer.  Hensel Phelps is committed to engaging in affirmative action to increase employment opportunities for protected veterans and individuals with disabilities.  Hensel Phelps shall not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity and expression, domestic partner status, pregnancy, disability, citizenship, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Provides commercial construction management and building development services.