Inside Sales Representative

This position is responsible for selling and building relationships with customers via telephone, placing outbound sales calls and receiving inbound sales orders. Responsible for: Increasing market share of Ortho products to new and existing customers within an assigned territory. Meeting or exceeding all sales forecast objectives. Meeting or exceeding all Key Performance Indicators ("KPIs") and Company Quality objectives established for this position. Performs the below duties in a quality driven way that insures excellent customer service and quality products. KEY RESPONSIBILITIES: Make contact with all customers and/or prospects in your assigned sales territory by telephone, identifying customer needs and sharing company value proposition (email and fax may be used to support phone efforts, as long as done so within policy guidelines), including: Secure and place orders in ERP software, using sales order building techniques such as up-selling, cross-selling and suggesting add-ons with each order. Place a minimum of 30 outbound calls per day to solicit sales. Develop a Business Plan that supports the needs of assigned territory and document all calls in the ERP/ CRM software, ensuring superior customer service through team awareness of customer needs and status of accounts. Follow up on all sales leads within your assigned territory. Develop a strong, interactive and supportive relationship with other members of the Sales and Customer Service Team and Sales Management. Offering suggestions and ideas for process improvement, helping to effect positive change. Communicate and provide feedback to Sales Team and management regarding client needs, new technologies, clinical trials, and other market activities. Takes inbound order queue calls from customers, following all guidelines in customer service category, ensuring customer needs are met. Continuously meet training requirements as directed: including proficiency with professional selling skills, product knowledge, competitive product knowledge and territory management and time management. Attend continuing education classes, as required. Support the region and national initiatives as set forth by sales management team Participation in special projects, including Tradeshow attendance and participation (when requested), and performance of other duties, as required.

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.