Position: Community
Coordinator – Palliative Care
Programme: Community-Based Palliative and Supportive care for elderly
Reporting
to: Administratively to State program Manager/ Program Manager, Functionally
to MO
Location Kolaghat, West Bengal
HelpAge
India is a secular, not-for-profit organisation in India, registered under the
Societies’ Registration Act of 1860. Set up in 1978, the organisation works
for ‘the cause and care of disadvantaged older persons to improve their
quality of life’. It runs healthcare, agecare, livelihood, disaster
response and awareness initiatives throughout the country & advocates
strongly for the elder cause. It became the first and only Indian organization
to be honoured with the ‘UN Population Award 2020’ for its exemplary work in
the field of ageing and population issues, and earlier in 2014, has been the
recipient of ‘Vayoshreshtha Samman’ by Government of India, as an
institution working for senior citizens. We have been awarded highest CRISIL VO
1A grading for excellence in operations and high credibility. We have been
recognized as a Great Place to Work.
Role Purpose
To support
the effective delivery of community based palliative care services by
coordinating community outreach, patient registration, follow-up visits, and
linkages between patients, caregivers, and the multidisciplinary palliative
care team.
Role Purpose
To support the
effective delivery of community based palliative care services by coordinating
community outreach, patient registration, follow-up visits, and linkages
between patients, caregivers, and the multidisciplinary palliative care team.
Key Responsibilities
· Act as the primary community
link between patients, caregivers, and the palliative care team.
· Identify volunteers.
· Identify and register eligible
palliative care patients in the community in coordination with ASHAs, ANMs,
CHOs, and health facilities.
- Coordinate and schedule home
visits for the palliative care physician, nurse, and physiotherapist.
- Support patient counselling,
caregiver orientation, and awareness on available palliative care services.
- Facilitate referrals to hospitals,
government schemes, and social support services as required.
- Assist in organising community
meetings, awareness sessions, and outreach activities.
- Strengthen the stakeholder
relationship.
- Maintain patient records, visit
logs, consent forms, and basic MIS data.
- Track follow-ups, missed visits,
and patient outcomes and report to the programme team.
- Support documentation for monthly
reports, donor reporting, and programme reviews.
- Ensure respectful, ethical
engagement and confidentiality of patient information.
Requirements
Qualifications & Experience
- Graduate in Social Work / Sociology /
Psychology / Public Health or related field preferred
- Minimum 1–2 years’ experience in
community health, palliative care, or NGO field work
- Experience working with elderly,
chronically ill patients, or home-based care programmes desirable
Skills & Competencies
- Strong community mobilisation and
coordination skills
- Empathetic and respectful approach
towards patients and families
- Good communication and basic counselling
skills Knowledge of Local Language is must
- Ability to maintain records and simple
reports
- Willingness
to travel locally and work in community settings
Disclaimer:
The Job Description above is not an exhaustive list of skills, efforts, duties,
and responsibilities associated with the position.
HelpAge India is an Equal Opportunity Employer and
considers applicants for all positions without prejudice to caste, religion or
belief, sex, gender identity, disability or any other characteristics protected
by applicable laws.
HelpAge India is committed to creating a dynamic
work environment that values diversity and inclusion, respect and integrity.
For more information, visit www.helpageindia.org .
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Interested candidates may apply within 15 days of
this advertisement, with a cover /motivation letter, and CV along with details of last salary drawn, expected
salary, and three professional referees.
Due to the urgency of the position, interviews may be scheduled even
before the closure of the advertisement. Hence, interested candidates are encouraged to apply at the earliest.
Please note that we will not be able to notify all applicants. Only shortlisted candidates will be notified
about the interview date.