Helix Configuration Engineer - ITSM & catalog config
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- Location
- Pune Division, Maharashtra, India
- Job type
- Full-time
About the role
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Website:
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Job details:
- Focus: ITSM module configuration and service catalog
- Key Skills:
- ITSM module config
- Service catalog & Digital Workplace config
- Workflow & Approval process implementation
- Responsibilities
- Configure Incident, Problem, Change, Request Management
- Configure Digital Workplace catalog and service offerings
- Implement approval flows and SLAs
- Maintain configuration documentation
Click on Apply to know more.
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