UzuHealth
Website:
uzuhealth.in
Job details:
We're hiring: Health Coordinator at UzuHealth ๐ฅ
๐ Guwahati, Assam | Full-time, on-site
๐ฏ 1โ4 years of experience
At UzuHealth, we make healthcare simple. Patients can book doctor consultations, lab tests and doctor home visits through one guided journey, with a personal health counsellor beside them at every step.
Now we're looking for someone to be that person.
What you'll do
- Respond to patient enquiries across calls, WhatsApp, app and website
- Understand patient concerns and capture basic medical details
- Convert enquiries into confirmed bookings for consultations, lab tests and home visits
- Follow up with pending and inactive patients to reduce drop-offs
- Coordinate with doctors, labs and field teams for smooth service delivery
- Resolve complaints and keep every patient experience positive
- Keep CRM records accurate and up to date
What we're looking for
โ
Strong communication in Hindi, English and Assamese
โ
Confidence on calls, with a disciplined approach to follow-ups
โ
Comfort with sales targets and booking conversion
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Basic understanding of medical terms
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Ability to multitask and stay organised
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Empathy, because this role is about people first
Great if you have
- Experience in a clinic, hospital, diagnostic centre or telemedicine
- A background in healthcare sales, patient support or inside sales
- A track record of hitting monthly conversion targets
Click on Apply to know more.