If you're someone who believes that real change happens in real life — not just in an office — this role was built for you. As a Family Centered Treatment (FCT) Specialist at Pinnacle Family Services, you'll deliver meaningful, evidence-based services where it matters most: in the homes and communities of the children and families you serve.
What You'll Do
As an FCT Specialist, you'll work with a caseload of children, adolescents, and families, guiding them through a structured, research-backed treatment model designed to create lasting change. Your work will be hands-on, relationship-driven, and grounded in best practices. Day to day, you can expect to:
- Deliver Family Centered Treatment services primarily in home and community settings, meeting families where they are — literally and figuratively
- Guide children and families through the four phases of the FCT model, helping them set goals, build skills, and move toward sustainable well-being
- Serve as a central point of coordination for each family's Treatment Team, collaborating with medical, behavioral health, school, and community partners to ensure seamless, whole-person care
- Develop, implement, and continuously refine individualized Service Plans in partnership with the families you serve
- Connect families to community resources, referrals, and aftercare supports that extend the impact of treatment beyond your time together
- Maintain timely, accurate documentation in the Electronic Health Record, keeping records that reflect the quality of care you provide
- Participate in Quality Assurance activities that help make our programs stronger for every family we serve
What to Expect
This is community-based work, which means a flexible schedule that accommodates families' lives. Like most roles serving children and families in the community, this position includes 24/7 on-call availability for crisis support — because sometimes families need a steady, trusted voice outside of regular hours. In practice, crises don't define the day-to-day experience but knowing you're there when it counts is a meaningful part of the impact you make in this role.
Your Path to FCT Certification
FCT Certification is required for this role and must be completed within one year of hire. Pinnacle supports you every step of the way — through structured checkoffs, e-learning trainings, and a team that's invested in your professional growth. Becoming FCT-certified isn't just a requirement; it's a credential that sets you apart in the field.