Infinity Learn
Website:
infinitylearn.com
Job details:
About the Role:
We are looking for a high-impact leader to drive Learner Outcomes, Retention, and Referral growth across JEE, NEET, and Foundation cohorts.
This is a strategic cross-functional role operating at the intersection of Product, Academics, Data Science, and Parent Experience. The focus is to build a proactive learner outcome engine that improves renewals through measurable academic success and engagement.
Key Responsibilities:
- Build and own the learner outcome framework linked to renewal and retention
- Define and track metrics like:
- Concept mastery
- Academic improvement trajectory
- Product engagement depth
- Mentor interaction effectiveness
- Develop early warning systems to identify at-risk learners 60–90 days before churn
- Design intervention playbooks involving academics, mentoring, product nudges, and parent engagement
- Partner with Product and Academic teams to improve engagement-to-learning conversion
- Drive outcome-to-renewal analytics and cohort performance tracking
- Build parent confidence architecture through growth reports and milestone communication
Success Metrics
- Improve renewal rates across cohorts
- Reduce surprise churn significantly
- Increase referral-led enrollments
- Build a scalable company-wide Outcome Score framework
Ideal Candidate:
- 8–15 years of experience in EdTech, Education, or Subscription businesses
- Strong exposure to Academic Operations and Product Analytics
- Experience building retention or learner outcome frameworks
- Highly data-oriented with strong systems thinking
- Comfortable driving cross-functional transformation and accountability
What We’re Looking For:
✔ Outcome-obsessed mindset
✔ Strong analytical capability
✔ High empathy for students and parents
✔ Ability to challenge legacy systems constructively
✔ Structured execution with leadership influence
This is not a traditional renewal or sales role. This is a transformation leadership opportunity focused on learner success and long-term value creation.
Interested candidates can apply or reach out directly at divya.sy@infinityleearn.com
Click on Apply to know more.