People 360D Consulting Pvt Ltd
Website:
people360d.com
Job details:
🚀 We’re Hiring: Service Delivery Head – Guidewire Platforms
📍 Hyderabad | Leadership Role
We are looking for an experienced Service Delivery Head to lead end-to-end delivery of Guidewire platforms (PolicyCenter, BillingCenter, ClaimsCenter) and drive modernization, operational excellence, and global stakeholder engagement.
Key Responsibilities
• Own delivery, performance, and stability of Guidewire platforms across development, enhancements, integrations, and production support.
• Lead multi-portfolio service delivery including insurance applications, ensuring SLA/KPI compliance and operational excellence.
• Drive platform modernization, cloud adoption, CI/CD, and DevOps practices.
• Partner with global business and IT leaders to align technology delivery with insurance operations.
• Ensure strong governance, risk management, and regulatory compliance.
• Lead continuous improvement initiatives, automation, and value engineering programs.
• Support GCC expansion strategy, demand planning, and capability scaling.
• Build and mentor high-performing engineering and service delivery teams.
Qualifications
• 15–20 years of IT experience with 6–8 years in platform delivery leadership.
• Strong expertise in Guidewire PolicyCenter, BillingCenter, and ClaimsCenter.
• Experience managing global delivery / GCC models.
• Solid background in Agile, DevOps, and ITIL/ITSM practices.
• Bachelor’s in Engineering/Computer Science (MBA preferred).
📩 If you or someone in your network is interested, please share your profile kalpana.deshmukh@people360d.com reach out directly 9347078499
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