Culture Holidays
Website:
cultureholidays.com
Job details:
About Culture Holidays
Culture Holidays Pvt. Ltd. is a leading travel and tourism organization with over two decades of experience in curating exceptional global travel experiences. We specialize in customized outbound holiday packages and serve a diverse international clientele. Our focus lies in innovation, service excellence, and delivering memorable journeys across the globe.
Position Overview
We are looking for an experienced Sales Head – Outbound Holidays to lead and scale our outbound holiday sales business. The role involves complete ownership of sales strategy, email-based query management, team performance, quotation accuracy, destination knowledge, and revenue growth. The candidate must ensure high-quality client communication and maximum sales output from the team.
Key Responsibilities
- Drive outbound holiday sales strategy to achieve revenue and growth targets.
- Assign/distribute queries
- Monitor query turnaround time, follow-ups, and closures to ensure maximum conversion and output.
- Lead, mentor, and closely monitor the sales team’s daily activities and performance.
- Ensure strong destination knowledge within the sales team through regular guidance and training.
- Review and approve quotations prepared by the team for accuracy, pricing, margins, and content.
- Check and monitor team email responses to ensure professional language, correctness, and brand alignment.
- Handle key clients and escalated or high-value queries when required.
- Coordinate with operations, vendors, and partners for smooth booking execution.
- Track market trends, destination updates, and competitor offerings.
- Prepare sales MIS, performance reports, and insights for senior management.
Required Skills & Experience
- 15–20 years of experience in outbound holiday sales (travel industry mandatory).
- Strong leadership experience managing sales teams.
- Excellent knowledge of international destinations, travel documentation, and holiday packages.
- Strong email communication, quotation handling, and negotiation skills.
- Proven ability to drive targets and deliver high sales productivity.
- Proficiency in CRM systems and MS Office.
Preferred
- Experience in B2B and B2C outbound holiday sales.
- Strong vendor and DMC network.
- Multilingual skills are an added advantage.
Why Join Us?
- Be part of a forward-thinking, innovation-driven travel tech company.
- Excellent communication and negotiation skills.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office and CRM software.
- Ability to work in a target-driven environment.
- Collaborative and inclusive environment that values growth and innovation.
Employee Benefits:
- Provident Fund (PF): Retirement benefits per statutory norms.
- Medical Insurance: Comprehensive coverage for employees
- Flexible Work Environment:
- Monday to Friday: Work from Office (WFO)
- Saturday: Work from Home (WFH)
- Sunday: Weekly Off
Click on Apply to know more.