Golden Opportunities
Website:
gojobs.biz
Job details:
Job Description
Job title - Head of Operations (AVP) P&C broking
Location – Mumbai / Gurgan
Key Responsibilities
15 years of experience in operations, with at least 5 years in a senior leadership role in the insurance or financial services sector.
Lead and oversee end-to-end operations including client servicing, claims, underwriting, and policy placement.
Drive operational excellence by implementing efficient processes, performance metrics, and scalable systems.
Ensure full compliance with IRDAI regulations and applicable legal and regulatory requirements.
Collaborate with senior leadership to execute strategic objectives and support business growth.
Manage and mentor cross-functional teams, fostering a high-performance, customer-centric culture.
Optimize operational costs through effective budgeting, financial oversight, and resource allocation.
Identify and mitigate operational risks while ensuring robust governance and compliance frameworks.
Champion technology adoption and digital transformation initiatives to enhance productivity and service quality.
Strengthen coordination across sales, underwriting, claims, compliance, and finance functions.
Monitor operational KPIs, present performance insights to senior leadership, and drive continuous improvement initiatives
Skills Required
RoleHead of Operations (AVP ) P&C broking – Mumbai/Gurgaon
Industry TypeITES/BPO/KPO
Functional Area
Required Education
Employment TypeFull Time, Permanent
Key Skills
Other Information
Job CodeGO/JC/2642/2026
Recruiter Namesaravanan P
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