QualityKiosk Technologies Pvt. Ltd.
Website:
qualitykiosk.com
Job details:
Job Description – Head of Information Technology & Digitization (IT Head)
Location: Mumbai
Role Overview
- QualityKiosk is seeking a forward-looking Head of Digital Technology & Transformation to lead enterprise IT, cloud modernization, AI adoption, automation, and digital transformation initiatives.
- The role will focus on building scalable, resilient, and digitally enabled technology operations that enhance efficiency, innovation, and business agility.
Key Responsibilities
- Define and drive the organization’s digital technology roadmap
- Lead enterprise IT operations across cloud, infrastructure, networks, workplace technology, and enterprise platforms
- Drive digitization, automation, self-service, and operational modernization initiatives
- Evaluate and implement AI / Generative AI solutions to improve productivity and efficiency
- Ensure resilient IT operations through governance, backup/DR, and operational risk practices
- Build dashboards, monitoring platforms, and workflow automation capabilities
- Collaborate with business stakeholders to enable technology-led transformation
- Lead and mentor cross-functional technology teams
Required Skills & Experience
- Strong experience in enterprise IT, cloud, and digital transformation initiatives
- Exposure to AI tools, automation platforms, and modern workplace technologies
- Knowledge of IT governance, operational resilience, backup/DR, and enterprise platforms
- Strong leadership, stakeholder management, and execution capabilities
Desired Qualities
- Self-driven with strong ownership and accountability
- Ability to independently drive initiatives from strategy to execution
- Strong problem-solving, communication, and decision-making skills
- Agile and adaptable in fast-paced environments
Experience & Qualification
- 10–12 years of experience in enterprise IT / digital transformation roles
- Exposure to AWS/Azure/VMware, ITIL/ISMS, and automation platforms preferred
- AI / Generative AI certifications will be an added advantage
- Experience in BFSI / enterprise environments preferred
- Bachelor’s degree in engineering / IT / Computer Science or related field
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