Website:
ocommerce.co
Job details:
Role Overview
As the Head of Global HR & Admin, you'll be responsible for building and leading the people operations that power our entire organization. This is far more than a traditional HR role—you'll act as the operational leader of our Mumbai office, ensuring every team has the people, systems, and support they need to do exceptional work. You'll oversee talent acquisition, employee experience, office operations, HR policies, compliance with Indian employment regulations, payroll coordination, vendor management, and administrative functions while partnering closely with our executive leadership team based in the United States. We're looking for someone who enjoys building organizations, not simply maintaining them. You'll have significant autonomy to shape our culture, improve processes, and help scale a company that supports multiple consumer brands across ecommerce, marketing, technology, and creative services.
Key Responsibilities
- Lead all HR operations for our Mumbai office.
- Build and execute hiring strategies across multiple departments.
- Recruit exceptional talent while creating an outstanding candidate experience.
- Partner with department leaders to plan headcount and organizational growth.
- Develop onboarding programs that set new hires up for long-term success.
- Establish performance management frameworks and career development programs.
- Build initiatives that strengthen employee engagement and company culture.
- Ensure compliance with all applicable Indian labor laws and employment regulations.
- Oversee payroll coordination, leave administration, benefits, and HR documentation.
- Manage office administration, facilities, vendors, and workplace operations.
- Develop and improve HR policies, SOPs, and internal processes.
- Handle employee relations professionally and confidentially.
- Monitor HR metrics and provide strategic recommendations to leadership.
- Build scalable systems that support rapid company growth.
- Serve as the primary operational leader for our India office.
Qualifications & Skills
- 7+ years of progressive HR and administrative leadership experience.
- Proven experience leading HR teams in a fast-growing organization.
- Strong knowledge of Indian labor laws, employment regulations, and HR compliance.
- Extensive experience recruiting across technical, creative, marketing, and corporate functions.
- Experience designing HR policies and organizational processes.
- Strong understanding of payroll administration and employee lifecycle management.
- Experience managing office administration and facilities.
- Excellent leadership and people management skills.
- Outstanding communication and conflict resolution abilities.
- Exceptional organizational and project management skills.
- High proficiency with modern HRIS and recruiting platforms.
- Comfortable working with global leadership teams across time zones.
- Bachelor's degree required; MBA or Master's degree preferred.
What we're looking for
- A builder who enjoys creating systems rather than inheriting them.
- High emotional intelligence with exceptional judgment.
- Someone who leads with empathy while maintaining high standards.
- Extremely organized with outstanding attention to detail.
- Comfortable making decisions independently.
- Naturally proactive and able to anticipate organizational needs.
- Strong sense of ownership and accountability.
- Excellent communicator who earns trust across every level of the company.
- Thrives in a fast-moving entrepreneurial environment.
- Passionate about helping people perform at their best.
- Believes great companies are built by great teams.
- Excited to help establish and grow our long-term presence in Mumbai.
What we offer
- Opportunity to build and lead the HR function for a growing international company.
- A collaborative, in-person workplace designed for high-performing teams.
- Exposure to multiple consumer brands across ecommerce, technology, marketing, and creative services.
- Direct collaboration with executive leadership and meaningful influence on company strategy.
- Competitive salary with performance-based incentives.
- Clear opportunities for professional growth and increased responsibility.
- Modern office located in Mumbai.
- Paid time off and company-recognized holidays.
- Continuous learning and development opportunities.
- A culture that values ownership, innovation, and continuous improvement.
Our hiring process
- Submit your application and resume.
- Introductory video call with our recruiting team.
- HR leadership interview focused on strategy, people management, and culture.
- Practical discussion around scaling an HR organization and solving real-world scenarios.
- Final interview with executive leadership.
- Reference checks.
- Offer and onboarding.
Click on Apply to know more.
