MIRAGGIO
Website:
miraggiolife.com
Job details:
About Miraggio:
Miraggio is a leading lifestyle brand known for its innovative and stylish fashion accessories, with
a special focus on premium handbags and gifting solutions. We are passionate about delivering
high-quality, trendy products that resonate with our customers’ tastes. At Miraggio, we foster a
culture of creativity, collaboration, and excellence, and are expanding our reach into the corporate
gifting space to offer bespoke, thoughtful gifting solutions to businesses. If you’re driven by results
and eager to be part of a fast-growing brand, this is the perfect opportunity for you.
Job Title: Head of E-commerce
Location: Sector 56, Gurugram, India
Experience: 6-10+ years
About the Role: We’re looking for a Head of E-commerce who will own and drive the end-to-end e-commerce business, scaling revenue, optimizing performance, and delivering a best-in-class online shopping experience across all platforms.
What you’ll do
E-commerce Strategy & Ownership
• Own the overall e-commerce P&L across D2C website and marketplaces
• Define and execute growth strategies to scale revenue and profitability
• Identify new opportunities across channels, platforms, and customer segments
Website (D2C) Growth & Optimization
• Drive conversion rate optimization (CRO), AOV, and customer retention
• Oversee website merchandising, UX/UI, and customer journey improvements
• Collaborate with tech and product teams to enhance site performance
Marketplace Management
• Lead marketplace strategy across platforms like Amazon, Myntra, Nykaa, etc.
• Optimize listings, visibility, pricing, and promotions to maximize sales
• Manage relationships with marketplace partners and account managers
Performance Marketing Alignment
• Work closely with performance marketing teams to scale paid acquisition
• Ensure efficient CAC, ROAS, and overall marketing contribution to revenue
• Align campaigns with inventory, launches, and business priorities
Merchandising & Inventory Planning
• Collaborate with supply chain and merchandising teams on demand planning
• Ensure optimal inventory levels and product availability
• Drive sell-through and minimize stock-outs or overstock situations
Analytics & Reporting
• Track and analyze key business metrics (revenue, conversion, CAC, LTV, AOV)
• Build dashboards and generate insights to drive decision-making
• Present performance updates and growth plans to leadership
Customer Experience & Retention
• Enhance end-to-end customer journey from discovery to post-purchase
• Drive retention strategies including CRM, lifecycle marketing, and loyalty
• Improve customer satisfaction, reviews, and repeat purchase rates
Team Leadership & Cross-functional Collaboration
• Lead and mentor the e-commerce team across channels
• Work closely with marketing, product, operations, and finance teams
• Ensure alignment across all functions to achieve business goals
What we’re looking for
• 6–10+ years of experience in e-commerce / D2C / marketplace management
• Proven track record of scaling e-commerce revenue and managing P&L
• Strong understanding of D2C, marketplaces, and performance marketing
• Experience in fashion, lifestyle, or consumer brands is a strong plus
• Deep knowledge of CRO, merchandising, and online customer behavior
• Data-driven mindset with strong analytical skills
• Leadership experience managing teams and cross-functional stakeholders
• Strong business acumen and problem-solving skills
• Ability to thrive in a fast-paced, high-growth environment
Click on Apply to know more.