Head - Core Operations
airtel
- Location
- Ahmedabad, Gujarat, India
- Job type
- Full-time
Required skills
- change management
- compliance
- load balancing
- Node
- uptime
About the role
airtel
Website:
airtel.com
Job details:
This position is based at Circle Level. Overall responsible for improvement, governance and monitoring of Packet
CS and Volte Core Operations and KPIs at Circle level,
Key Responsibilities
Network Operations , Uptime , KPIs , Network Performance , Network Hygiene
Description : -
- Reducing outages due to CR , Improve network uptime
- Maintaining Network Uptime at Circle level
- Monitor & Optimize network KPIs for Circle
- Exhibit SME Role in Protocol Level Optimizations such Timers / Parameters in
Charging / Access / ISP interface etc .
- Building network resilience
- Network uptime of CS , PS and Volte . ( node wise ) % of nodes uptime > 99.995%
- Eliminate repeat outages . Zero repeat outages (Target: zero incidents)
- Network level Corrections / improvement using tools , profile analysis
- VOLTE % traffic of SP increase
- Error free change management ( zero service impacting post network
changes and ensuring end to end impact analysis before changes ) . 11. No of
changes converted to service impacting
- Core Network quality-ASR,SCR,CST,PSR, Call mutes, MHT Variances.
- Zero lost calls in the network. : Monitoring and timely upgraded of all links,
Nodes and POI and timely upgradation of links / capacities
MSRN audit , announcements
Network Upgrade & Ensuring Capacity availability
Description : -
- Timely rollout of Upgrades & capacity of core Elements on
PACO,HSS,FNR,STP,DRA, Paco and IMS
- Network elements with latest version
- all Releases plans should be executed as per TAT
- Working on Deployment of Core capacity with Central team , Ensuring utilization
is well within limits
- Aligning Infra , Power , Space support for upcoming deployments and capacity
- Finalize & drive Data Centre Strategy for Growth on Network in Circle , Ensure
full network resiliency / redundancies
- Network capacity optimization (Load balancing, optimum Routing, Path
Optimization)
- Day to Day analysis of Capacity , Planning data/ reports.
- Following Guidelines & best practices released by OEMs , MS & Circle teams
- Improve Resiliency, Architecture for Core , Signaling , PACO & Others viz .. MIP,
CMN, iSBC, IP-POI (NLD & Local) & Special projects
- Ensure resiliency of network : redundancy of back hauls , network elements ,
cards etc (Target: 50%)
New Technology , New features, New Products , Modernization and Security /
Compliance
Description:
- FNI Rollouts & Solutioning support
- Plans for with Core integration of new RAN / VAS / IN Nodes.
- Ensure Core readiness for Upcoming Technology
- Lead New features / Products / Functionality deployment as per requirement and
Impact analysis
- BISP and UASL compliances for all Nodes-Core, RAN and transport. Audit -
Internal and External.
- Support in Audit / Compliances - Internal & External
- Core Node Modernization
- Traffic migration TDM POI to IP POI
- Relocation of Core nodes from old MSC Location to new Location, Core location
consolidation
- EoL node Offloading
- Automation & Digitization of processes and tasks to drive accuracy, speed,
productivity.
Description:
Improve User Experience & Resolve Complaints from Root
- RCA of user complaints
- Deep dive of customer issues
- Improve Voice VoLTE Experience
- Improve Data User experience and reduce Latency , Improve Download Speeds
- Support to business on various core related issues , provisioning problems ,
customer complaints
Experience & Skills
Must have: BE / BTEC in E and TC,
Must have: 10+ year
#BAL
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