Virtual Care – Customer Support (Desk Job)

HDFC Bank is hiring freshers and experienced candidates (0–5 years) for the Virtual Care – Desk Job role in Hyderabad. This is an excellent opportunity for candidates with strong communication skills who want to build a career in customer support and banking operations. Job Overview Company: HDFC Bank Role: Virtual Care – Customer Support (Desk Job) Experience: 0–5 years Salary: ₹2.5 – ₹3 LPA Location: Hyderabad – HITEC City Job Type: Full-Time, Permanent Walk-In Dates: 1 December – 6 December Walk-In Time: 10:00 AM – 4:00 PM Openings: 44 Job Highlights Handle domestic inbound & outbound calls Resolve customer queries and provide excellent support Customer care & problem-solving role Strong communication in English, Hindi & Telugu required HDFC Bank payroll job Medical benefits included Job Description Responsibilities Manage inbound and outbound customer calls Understand customer issues and provide timely resolutions Maintain customer satisfaction by offering effective support Update records and follow bank policies Ensure clear communication and problem-solving Preferred Candidate Profile Male / Female candidates eligible Experience: 0 to 5 years Education: Any Graduation (completed) Age limit: Below 35 years Strong communication in English, Hindi & Telugu Additional languages are an added advantage Good customer-handling and problem-solving ability Perks & Benefits Official HDFC Bank payroll Medical benefits Growth opportunities in the BFSI sector Documents to Carry for Entry PAN Card Aadhaar Card Driving License / Passport / Voter ID