Track Manager - CONTACT CENTER - GENESYS CLOUD, Voice / IVR-Others (157696)
HCLTech
- Location
- India
- Job type
- Full-time
Required skills
- Genesys Cloud
- Voice/IVR
- SIP
About the role
Expert proficiency in Genesys Cloud operations, configuration, and administration; knowledge of Voice/IVR and SIP; advanced integration skills; strong process optimization and SLA-driven service management; demonstrated leadership in technical teams.
About HCLTech
Supercharging progress through technology, engineering, and digital transformation.
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