Head Office

Our state of the art Head Office, based in the heart of Sunderland City Centre, is home to over 50 different departments, including our call centres, and is a hub of excitement. By placing people at the core of everything we do, we've grown to become the UK's largest independent travel agency - and we're continuing to grow. All Head Office roles offer fantastic career growth opportunities, backed by award-winning learning and development programmes designed to enhance your skills and support you to reach your full potential. Working in Head Office offers you the rewarding opportunity to be an integral part of the company's foundation, providing crucial support to our retail, homeworking, franchises and independence group divisions. Of course, it's not all about work. We are a company that celebrates success, offers strong support, listens to your ideas, and invests in your development. Plus, as one big family, we know how to have fun and celebrate together.

Hays Travel are known for their people. An ordinary day in the office can instantly be turned around by surrounding yourself with supportive colleagues. My experience wouldn't have been the same if I didn't have an amazing team and lovely managers to support me with my journey! Here at Hays Travel, my voice is listened to. I can suggest ideas and encourage positive changes. I recently implemented a multi-faith room in our Head Office in Sunderland.