Hawthorne Health is a leading community site network and home research visit solution provider, with 20+ sites and more than 2,000 research experienced healthcare professionals across the U.S. Hawthorne leverages convenient, trusted, healthcare locations, identified patient data, and intelligent technology to accelerate patient access, improve retention, and reduce study costs. By embedding high-quality research within local communities, Hawthorne makes clinical trials more accessible and convenient for patients. Our community-based model shortens timelines and helps bring better treatments to market, faster.
Hawthorne Health is a leading community site network and home research visit solution provider, with 20+ sites and more than 2,000 research experienced healthcare professionals across the U.S. Hawthorne leverages convenient, trusted, healthcare locations, identified patient data, and intelligent technology to accelerate patient access, improve retention, and reduce study costs. By embedding high-quality research within local communities, Hawthorne makes clinical trials more accessible and convenient for patients. Our community-based model shortens timelines and helps bring better treatments to market, faster.
About Us
Hawthorne Health is a leading community site network and home research visit solution provider, with 20+ sites and more than 2,000 research experienced healthcare professionals across the U.S. Hawthorne leverages convenient, trusted, healthcare locations, identified patient data, and intelligent technology to accelerate patient access, improve retention, and reduce study costs. By embedding high-quality research within local communities, Hawthorne makes clinical trials more accessible and convenient for patients. Our community-based model shortens timelines and helps bring better treatments to market, faster.
Location:
100% remote with up to 30% travel. Eastern time zone work hours preferred.
Hawthorne Health embraces remote work and provides tools and resources to ensure cohesive team collaboration. Hawthorne Health has logistics offices in CA and MA.
About the Role
The Director of Clinical Trial Site Operations at Hawthorne Health is responsible for overseeing and directing all aspects of clinical trial site operations across Hawthorne’s clinical research ecosystem. This leader will ensure operational excellence, regulatory compliance, and high-quality data delivery while driving innovation in patient-centered trial execution. The role serves as the key point of accountability for site performance, enrollment success, and sponsor satisfaction, while fostering collaboration across internal teams, HEROs, and external stakeholders.
Key Responsibilities
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Ensure efficient trial start-up, recruitment, conduct, monitoring, and close-out activities.
Compliance & Quality Oversight
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Ensure adherence to ICH/GCP guidelines, FDA regulations, company SOPs, and sponsor-specific requirements.
Team Leadership & Development
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Lead, mentor, and develop site managers, coordinators, HEROs, and cross-functional operational staff.
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Define, track, and report KPIs related to site operations (enrollment, data quality, protocol adherence, and timelines).
Stakeholder Collaboration
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Partner with sponsors, CROs, investigators, vendors, and internal functions to ensure trial success.
Qualifications
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Excellent leadership, communication, and organizational skills with ability to manage complex, cross-functional initiatives.