Vice President, Logistic Sales and Operations

Who We Are 

Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers.  Using its unparalleled resources and award-winning talent in the areas of Customer Care, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world's premier brands.

Position Overview

We’re looking for a senior leader responsible for overseeing logistics operations, driving revenue growth, and optimizing end-to-end supply chain performance to support the company’s operational goals and customer needs. This role requires proven experience in developing sales and logistics strategies and leading a small, high-performing team. Your day to day includes aligning sales objectives with overall business goals and ensuring operational execution consistently meets or exceeds client expectations.

Key Responsibilities

• Sales Strategy:  Cultivating client relationships while identifying new business, analyzing market trends, meeting revenue targets, and sales forecasting.
• Operational Optimization:  Analyzing how we service our clients, removing bottlenecks, and implementing efficient processes to support the revenue objective.
• Team Leadership:  Collaborating with third-party logistic providers, finance, and other teams, to align operational capacity with fluctuating demand to maximize efficiency and profitability.  
• Performance Management:  
  • Developing key performance indicators focused on growth, client retention, and controlling logistics costs to ensure adherence to the budget.
  • Identifying cost-reduction initiatives, negotiating vendor contracts and rates, and process flow enhancements.  
  • Mitigating logistics-related risks and monitoring customer feedback to identify areas for improvement.

Qualifications

• 10+ years in sales and leadership experience in supply chain, logistics, and transportation management.
• Analytical with high proficiency in financial metrics (P&L, margin analysis) and strategic planning.
• Excellent communication skills with the ability to effectively present logistics information to various stakeholders including the board of directors, employees, and external partners.
• Hand-on and comfortable in a MS Office 365 environment.
• Bachelor's degree in Logistics, Supply Chain Management or related fields a plus

What We Offer