- Salary
- $31k - $37k
- Location
- Garner, North Carolina, United States
- Job type
- Full-time
Required skills
- compliance
- customer service
About the role
<div class="benefits">
<div><strong>Benefits:</strong></div>
<ul>
<li>Bonus based on performance</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Training & development</li>
<li>Wellness resources</li>
<li>Employee discounts</li>
</ul>
</div>
<div class="trix-content">
<div><strong>Job Description:</strong></div><div><strong>Assistant Manager looking to grow with impeccable customer service and sales experience</strong></div><div>
<br><strong>Responsibilities:</strong>
</div><ul>
<li>Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management</li>
<li>Oversee and manage daily operations of the Spa</li>
<li>Manage and drive spa sales performance</li>
<li>Assist in developing talented spa professionals</li>
<li>Membership education and sales - including sales goals and incentives</li>
<li>Passionately promote products and services</li>
<li>Ability to work a flexible schedule. (Shifts are 8-4 and 2-10)</li>
<li>Excellent verbal and communication skills</li>
<li>Fast learner and tech savvy</li>
<li>Comfortable in a fast paced work environment. We are a small location but high volume</li>
<li>Use sound judgment, work independently, with minimal supervision.</li>
<li>Plan and direct to meet the daily needs of the operation.</li>
<li>Maintain the utmost cleanliness and soothing ambiance of the premises</li>
<li>Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.</li>
<li>Ensure compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations.</li>
<li>Motivates and empowers the team to achieve high standards.</li>
</ul><div><strong>Incentives:</strong></div><ul>
<li>Bonus based on performance</li>
<li>Discounts with Verizon Wireless and KinderCare</li>
<li>Health insurance</li>
<li>Growth opportunities available </li>
<li>Discounted services and gift cards</li>
</ul><div>
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</div><div><br></div><div><br></div><div> </div>
</div>
About Hand & Stone Massage and Facial Spa
Massage and facial spa offering wellness and skincare services.
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