Head Golf Professional

Job title: Head Golf Professional

Reports to: General Manager

Classification: Salary, Full Time, Exempt

Working Hours: As required

Job purpose

The Head Golf Professional’s primary function is to manage the daily business, Golf operations staff, and programmatic functions of the golf operations and to create and maintain a vibrant golf experience for members, guests, and staff.

Duties and responsibilities

• Monitors weekly schedule for their team and submits schedules to the GM. Keeps accurate payroll records and monitors payroll to minimize employee costs, while meeting the goals of the facility.
• Responsible for requisitioning, interviewing and screening potential employees, eventually hiring, orientation, training (responsibilities, safety, accuracy, quality workmanship, and member relations), monitoring 90-day probationary periods and daily employee performance. All necessary forms must be completed and submitted before employees begin work.
• Responsible for documenting performance during the 90-day probation period, annual proficiency, on-going training and informational meetings with team.
• Responsible for progressive discipline and termination of Team Members after gaining approval from HR.
• Develops and proposes budgets for the department while operating within the established financial boundaries.
• Establish and administer safety programs, while monitoring the Team Member’s adherence to safety procedures.
• Monitors and approves invoices, using designated accounting software, specific to the department operations as required for products, supplies and services for timely payables.
• Prepare, organize, and maintain the club’s Calendar of Events by communicating with the Course Superintendent, Food and Beverage Manager, Tournament Committee, and the Hampton Golf Marketing Department.
• Assist in preparing weekly employee schedules and bi-weekly payroll summaries. Adjust actual schedules to ensure efficient use of team members.
• Assist in the adherence of the Operational budget with attention to green fee/cart fee, merchandise and labor.
• Attend and participate in Golf Operations and committee meetings. The Head Golf Professional will keep minutes for all committee meetings.
• Plan, organize, manage, and supervise daily play.
• Create and maintain a positive, attentive professional service environment in all golf departments.
• Maximize tee sheet capabilities while supporting club events and protecting member tee times.
• Assist in soliciting memberships, tournaments, and outings.
• Manage, control, and accurately maintain inventory. Ensure financial inventory totals are accurate, while maintaining projected cost of goods percentage.
• Create a positive, attentive selling environment to members and guests. Utilize merchandising techniques and prompt merchandise sales such as holiday and regular interval promotions.
• Conduct daily facility walk through to ensure the facility is safe and presentable and that courtesy and efficiency are being exercised throughout. See Golf Manual for guidelines.
• Participate in the formulation of the annual and seasonal Club Marketing Campaigns and promotions.
• Protect the assets of the Club.
• Operate within all guidelines, policies, standards, and constraints as established by Hampton Golf.
• Participate in member golf activities with and provide golf instruction and clinics to members and guests.
• Maintain membership with the LPGA or PGA of America.

Qualifications

• Education: BA / BS degree, preferred or equivalent.
• PGA Class A Qualified
• 2 years as Head Golf Professional or 4 years as Lead Assistant Professional
• Motivated candidate that is looking to advance their career in the golf business and PGA/LPGA

This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any on the job-related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Working conditions

Work is primarily indoors. Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and/or being exposed to flying golf balls.

Physical requirements

Good organizational and verbal skills. Ability to use logical and rational thinking to resolve issues. Ability to perform basic mathematical skills, monitor and develop subordinates, visually monitor the operation areas and write and read member communication.

Must have the ability to perform moderate physical work and may be required to lift up to 50 lbs. and up to 30 lbs. frequently. Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping. Ability to consistently lift, carry and sustain aerobic activity for 20 consecutive minutes.

Please be advised that all work that requires the use of a ladder more than 8 ft. long must be reviewed by Hampton Golf’s Club Maintenance person. Following an assessment of the situation, a determination will be made as to whether a maintenance team member or subcontractors will perform the necessary maintenance task. No other staff member is authorized to climb to heights exceeding 8 ft. and/or perform such maintenance. In addition, personnel are prohibited from entering facility attics, walking on the roof of buildings and/or from using scaffolding.

Direct reports

Golf operations Team Members.