Head of IT Service (m/f/d)

Close to the future

Founded in 2009, Hamm-Lippstadt State University of Applied Sciences stands for interdisciplinary degree programs with a clear focus on current and future market requirements. We offer degree programs in the fields of business, computer science, natural sciences and technology. Practical relevance, creativity, openness, tolerance and team orientation are our standards in research, teaching and organization.

We live modernity in all areas and look forward to excellent minds and committed colleagues who want to work in the team of an innovative university - in the middle of North Rhine-Westphalia.

At the earliest possible date, we are looking to fill the position of

Head of IT Service (m/f/d)

Department 5 consists of three departments: Digital Transformation, Data Center and IT Infrastructure and IT Service. The department deals with central IT topics such as process and project management, electronic file management, server/storage, network, media technology and unified communication. SG 5.3 IT Service deals in particular with user-related issues and works closely with the Data Center and IT Infrastructure department. We are looking for applicants who can tackle the diverse tasks and extraordinary challenges at a university with a great deal of commitment and motivation and who can maintain an overview even in stressful situations.

Your Tasks

• You will be happy to take on the technical management of the IT Service department and lead a motivated team on an equal footing. You are characterized by an appreciative management style, strong communication skills and an interest in the further development of your employees.
• You will oversee and be responsible for day-to-day operations and strategic planning and act confidently and cooperatively with the various internal and external stakeholders.
• You manage and optimize the topics of user and application support, endpoint management, IT documentation, PKI, printers, identity management and IT contract management.
• Collaboration with the Digital Transformation, Data Center and IT Infrastructure departments as well as with other internal stakeholders at the university is a matter of course for you.
• You will also be responsible for the creation and further development of specialist concepts in the field of data processing.
  
  

Our Requirements

• As a basis, you have a university degree (Master's or university diploma) in computer science or a comparable subject.
• In addition, you have at least demonstrable initial professional experience in management positions, e.g. in similar institutions or on projects.
• You have a very good command of German (C2 level).
• You have good knowledge of common IT infrastructure systems (e.g. servers, storage, network, databases, software products) and project management.
• Further knowledge of IT management, such as ITIL certification, is an advantage.
• You have a confident and engaging manner, combined with strong communication and social skills.
• In addition, you have an analytical, strategic and results-oriented way of thinking as well as a high degree of self-motivation and initiative and impress with a high level of service orientation.
  
  

General Information About The Position

The place of work is Lippstadt. Regular presence at the Hamm site is required. Home office arrangements are available at the university. The permanent full-time position is to be filled at the earliest possible date. Depending on the tasks assigned and fulfillment of the personal requirements, the position will be graded up to pay group 13 according to the collective agreement for the public service of the federal states (TV-L).

In principle, positions can also be filled on a part-time basis, provided there are no official reasons to the contrary in individual cases. The university has set itself the goal of promoting the professional future of women and expressly encourages suitably qualified women to apply. Severely disabled persons will be given priority if equally qualified.

Mr. Michael Steuter (e-mail: michael.steuter@hshl.de; phone: 02381/8789-7500) will be happy to answer any technical questions you may have about the advertised position. Ms. Katharina Witte (e-mail: katharina.witte@hshl.de; phone: 02381/8789-7412) will answer any questions regarding the selection process and a possible employment relationship.

The interviews will take place in week 49.

Does this sound like an appealing prospect for you? Then please submit your application exclusively via the online portal by 19.11.2025.

Chancellor of the Hamm-Lippstadt University of Applied Sciences

Department 4 - Human Resources

Marker Allee 76-78, 59063 Hamm

hshl.de

Online application

Hamm-Lippstadt State University of Applied Sciences, founded in 2009, offers interdisciplinary degree programs with a focus on current and future market requirements in the fields of business, computer science, natural sciences, and technology. The university values practical relevance, creativity, openness, tolerance, and team orientation in research, teaching, and organization.