JOB DESCRIPTION
RECEPTIONIST - STUDENT SERVICES
REPORTS TO: Deans of Students
TERMS: 205 Days
PERFORMANCE RESPONSIBILITIES:
Essential Job Duties and Responsibilities:
- Acquire and maintain a knowledgeable base of information concerning the total school program.
- Act as a primary liaison between the HSE High School administration and faculty with the school community.
- Provide well-organized and accurate work.
- Updates student permissions in Enriching Students
- Assists with coordination of Heart of a Lion ceremony and reception
- Assists with monitoring and maintenance of Senior Flex
- Coordinates FYI Mentoring program
- Pulls D/F list and communicates with admin
- Assists with administration of MTSS process
Communication:
- Answer phones, take messages and screen/direct calls to the appropriate counseling office staff.
- Use language correctly and effectively.
- Answer student questions and assist students with needs before, during and after school.
- Maintain confidentiality as required and appropriate.
- Demonstrate an openness to discuss suggestions.
- Record and handle any threatening calls that pertain to the school or its population (i.e., bomb threats, etc.).
- Deliver personal/urgent messages for students to classrooms by delivery from student aides.
- Communicate by radio to administrators, custodians and school nurse when appropriate.
Office Organization:
- Notify office manager about office equipment and building repairs and telephone equipment and service problems.
- Make efficient use of time and resources available.
- Demonstrate a willingness to assist and work cooperatively with all HSE High School colleagues from all divisions.
- Oversee distribution of student passes.
PERSONAL AND PROFESSIONAL RESPONSIBILITIES:
- Nurture a positive relationship with super-ordinates, subordinates and peers.
- Demonstrate respect for super-ordinates, subordinates and peers.
- Support corporation decisions and direction relative to matters of policy and administrative directives. Work as a team player.
- Demonstrate ability to deal with sensitive issues in a tactful and professional manner.
- Address concerns and offer suggestions in an appropriate and confidential manner.