Partner Operations Director

HackerOne is a global leader in offensive security solutions. Our HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle. The platform offers bug bounty, vulnerability disclosure, pentesting, AI red teaming, and code security. We are trusted by industry leaders like Amazon, Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense. HackerOne was named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024.

HackerOne Values

HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.

Partner Operations Director

Remote Location: Seattle, WA; San Francisco Bay Area; Austin, TX; or Washington, DC

Position Summary

As the Partner Operations Director, you will architect the foundation for HackerOne’s Partner Sales operations. You’ll lead the design and execution of strategies that accelerate partner performance and drive alignment across Sales, Marketing, Enablement, and Product.

You’ll be a thought partner to senior leaders, translating go-to-market strategy into scalable infrastructure, performance insights, and operational rigor. With full ownership of Partner Operations from inception, you’ll define what “great” looks like—and then build it.

At HackerOne, we embrace a Flexible Work approach, enabling our team members to work remotely while maintaining productivity and collaboration. We are seeking candidates located in Seattle, WA; San Francisco Bay Area; Austin, TX; or Washington, DC; and the surrounding metropolitan areas to facilitate occasional in-person interactions as needed. While the position is primarily remote, there will be periodic in-person requirements to support team collaboration and foster stronger connections. This approach ensures flexibility while providing opportunities to build meaningful in-person relationships that strengthen our team and company culture.

Responsibilities:

• Create and execute the global Partner Operations strategy to support a high-performing Partner Sales function.
• Develop frameworks for partner segmentation, performance measurement, pipeline health, and attribution modeling.
• Support program builds alongside the VP of Channels to deploy a structure for healthy and continuous growth
• Act as a strategic advisor to senior leaders in Partner Sales, Revenue Operations, Finance and beyond.
• Identify and resolve operational bottlenecks between cross-functional teams (e.g., quota setting, incentives, enablement).
• Build and own the Partner Operations roadmap, including systems, process design, and analytics strategy.
• Influence tooling decisions and integrations related to partner performance and GTM alignment.
• Potential to grow a team or lead cross-functional project teams.
• Set up systems and tools to manage partner commissions, Marketing Development Funds, and other financial components in support of partner operations
  
  

Minimum Qualifications

• 14+ years of experience in Sales/Revenue/Partner Operations, including strategic ownership of operational initiatives.
• Demonstrated success building and scaling partner programs or operations functions in a fast-paced SaaS environment.
• Proven ability to lead through influence and collaborate with C-level stakeholders.
• Deep understanding of GTM strategy, pipeline dynamics, and partner sales motions.
• Strong data acumen, with the ability to translate analysis into business action.
• Experience with Salesforce and GTM tools; bonus for experience with partner platforms or ecosystems.
• Strong executive presence and ability to lead with influence across multiple organizations.
  
  

Compensation Bands:

Tier Guide

• Tier A $176K – $198K
• Offers Equity
• Tier B $158K – $198K
• Offers Equity
• Tier C $149K – $187K
• Offers Equity
  
  

Job Benefits:

• Health (medical, vision, dental), life, and disability insurance*
• Equity stock options
• Retirement plans
• Paid public holidays and unlimited PTO
• Paid maternity and parental leave
• Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
• Employee Assistance Program
• Flexible Work Stipend
• Eligibility may differ by country
  
  

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Visa/work permit sponsorship is not available.

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne is a global leader in offensive security solutions. Our HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle.