Service Technician - Colorado

H2I Group

Salary: $52k - $79k
Location: Englewood or United States
Job type: Full-time

Required skills

Hand tools
Schematics and shop drawings

About the role

Description

Responsibilities:

Manage key customer projects/orders and orders that are assigned by Project Manager Supervisor
Maintain and or increase expected profit levels
Maintain open communication with all parties involved in the project. Providing timely, professional written responses to customers inquiries concerning the product, schedules, installation, conflicts problems, vendors, etc., as may be required
Develop & coordinate schedules to ensure projects are completed on time. Including but not limited to product delivery, installation (either in-house or with subcontracted installers), production keeping in mind lead times, site meetings, punch list, phasing, etc.
Prepare and submit necessary change orders reflecting the change of cost/sell price relative to a customer’s request for additions, deletions, and/or modifications, while up-selling whenever possible
Promptly removing any obstacles or hindrances which prevent the timely collection of monies from customers. Forecasting. Communicate billing schedule, assist in creating a schedule of values and determine taxable products/dollar amounts with our accounting team. This includes approving vendor invoices for payment promptly
Attending site meetings when required (dependent on project) and maintaining customer relations with the site coordinator and other trades
Review, understand and manage projects in accordance with terms and conditions provided on project contract documents

Participate in various negotiations with customers, architects, and sub-contractors to protect company interests

Work with the Sales team to develop and nurture new and existing clients

All employees are responsible for complying with company procedures and safety requirements including reviewing the work area daily for potential safety and health hazards, reporting potential hazards to their supervisors as well as reporting any work-related injuries or illnesses to their supervisors as well

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position

Requirements

Must be able to use and have experience using various hand tools

Must leave all projects 100% complete, clean and documented

Must be able to take, and follow directions given by a Service Manager or Operations manager

Ability to read schematics and shop drawings

Ability to troubleshoot, test, repair, and service equipment

Ability to communicate well with supervisors and clients

Must have valid driver’s license in order to provide services to the customer, position also requires checking into schools and job sites or obtain badges

Physical Requirements:

Must be able to lift to 50 lbs.

Position requires the applicant to climb and work off scaffold or work in electric scissor lifts

Position requires kneeling, crawling, climbing, stretching, and sitting

Stand or walk for 8+ hours

Must have ability to lift both arms overhead

Must possess keen vision and hearing

Arm, hand & finger dexterity with both hands involved in activities such as reaching, handling and feeling

Working Conditions:

This position requires occasional daily projects that are further than 50 miles from our regional office

This position may require overnight stays for 1-4 nights on projects 150 miles or further from our office

This position requires extensive driving to and from jobsites typically on your own.

This job description does not necessarily include all job functions and responsibilities. Employees may be asked to perform other additional related duties and tasks. Management reserves the right to revise and update job description at any time.

Summary

We are looking to hire an Athletic Equipment Service Technician to work with our Athletic Team. This position is responsible for providing service and customer support during field visits or dispatches, managing all on site installation, repair, maintenance, and test tasks and diagnosing errors or technical problems while determining proper solutions. Products that will be serviced will include, gym eqpt. back-stops, basketball hoops, scoreboard, shot clocks, and bleachers.

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily, with or without accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

About H2I Group

Specialty construction and design services for high-performance facilities.

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