About the role
1. Job Purpose
To ensure the safe, accurate, and timely dispensing of medicines to patients while maintaining proper pharmacy inventory, documentation, storage conditions, and compliance with hospital policies and applicable statutory requirements.
2. Key Responsibilities
A. Prescription & Dispensing
Receive and verify prescriptions/orders from authorized medical professionals.
Dispense medicines accurately according to the prescription.
Check medicine name, strength, dosage, quantity, expiry date, and batch number before dispensing.
Provide appropriate instructions regarding dosage, administration, storage, and precautions where required.
Clarify unclear or incomplete prescriptions with the concerned doctor before dispensing.
B. Inpatient & Outpatient Pharmacy
Handle dispensing for OPD and IPD patients.
Prepare medicines for admitted patients according to medication orders.
Coordinate with nursing staff and clinical departments regarding medication requirements.
Ensure timely availability of prescribed medicines.
C. Inventory Management
Maintain adequate stock of medicines and pharmacy consumables.
Monitor stock levels and prepare purchase/requisition requests.
Follow FEFO (First Expiry, First Out) principles.
Regularly check expiry dates and identify near-expiry medicines.
Maintain proper records of receipts, issues, returns, and stock adjustments.
Conduct periodic physical stock verification and reconcile discrepancies.
D. Storage & Safety
Ensure medicines are stored according to recommended temperature, humidity, light, and other storage requirements.
Maintain proper segregation and identification of medicines.
Ensure proper storage and documentation of high-alert, LASA (Look-Alike/Sound-Alike), and controlled/special-category medicines as applicable.
Monitor refrigerator temperature for temperature-sensitive medicines and maintain records.
Ensure expired, damaged, or recalled medicines are segregated and handled as per hospital procedure.
E. Documentation & Records
Maintain pharmacy registers, stock records, issue records, expiry records, and temperature logs.
Maintain proper documentation for controlled/special-category medicines as applicable.
Record medication returns and replacements appropriately.
Maintain records required for internal and external audits.
F. Patient Safety & Quality
Follow medication safety practices and hospital pharmacy protocols.
Report medication errors, dispensing errors, adverse drug reactions, and other medication-related incidents through the prescribed process.
Participate in pharmacy quality improvement activities.
Support infection prevention and patient safety practices within the pharmacy.
G. Coordination
Coordinate with doctors, nurses, billing, purchase, stores, and other departments.
Communicate medicine availability and alternatives through the appropriate process.
Assist in resolving patient/attendant queries related to pharmacy services.
3. Qualifications
B.Pharm / D.Pharm from a recognized institution.
Valid pharmacist registration with the applicable State Pharmacy Council, as required.
Knowledge of hospital pharmacy operations and medication safety practices.
4. Experience
0–3 years of relevant experience for junior positions.
Hospital pharmacy experience is preferred for experienced positions.
5. Required Skills
Good knowledge of medicines, dosage forms, and basic pharmacology.
Prescription-reading and dispensing skills.
Inventory and stock management.
Good documentation skills.
Basic computer knowledge and pharmacy software experience.
Good communication and interpersonal skills.
Attention to detail and accuracy.
Ability to work in shifts, including weekends/holidays as per hospital requirements.
6. Key Performance Indicators (KPIs)
Accuracy of medicine dispensing.
Timely dispensing of prescriptions.
Inventory accuracy.
Reduction in medicine expiry/wastage.
Compliance with FEFO.
Proper maintenance of pharmacy records.
Compliance with medication storage requirements.
Timely reporting of medication-related incidents.
Patient/customer service and complaint resolution.
Audit and regulatory compliance.
This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.
