About the Department
GENERAL STATEMENT OF DUTIES
The HMIS Data Lead is responsible for the overall management, integrity, and strategic use of the Homeless Management Information System (HMIS) for Guilford County’s Continuum of Care (CoC). This position serves as the lead authority on HMIS data, federal reporting, and system-wide performance analytics. The HMIS Data Lead ensures that data collected across the homeless response system is accurate, compliant with federal requirements, and effectively used to inform planning, funding decisions, and system improvement. This position leads the preparation and submission of required federal reporting, including System Performance Measures (SPMs), Longitudinal Systems Analysis (LSA), Point-in-Time (PIT) Count, and Housing Inventory Count (HIC).The position also plays a key role in advancing data infrastructure by working with HMIS and data warehouse systems, including Green River, to develop dashboards, reporting tools, and cohort analyses that support real-time, data-driven decision-making across the CoC.
DISTINGUISHING FEATURES OF THE CLASSThis position performs advanced professional and technical work in data management, system performance analysis, and HMIS administration for the Continuum of Care. The HMIS Data Lead serves as the central authority on data quality, reporting, and analytics, ensuring alignment between HMIS operations and system-level planning. Work includes oversight of HMIS data quality, management of federal reporting processes, development of dashboards and data tools, and coordination with state and national HMIS partners. The position exercises independent judgment in analyzing data trends, identifying system performance issues, and developing recommendations that inform planning, funding, and policy decisions. This position supervises HMIS staff and works in close coordination with the Planning Manager to ensure that system design, funding strategies, and performance outcomes are aligned with accurate and timely data.
Position Duties
DUTIES AND RESPONSIBILTIES
Essential duties and responsibilities include, but are not limited to:
HMIS Administration & Data Governance
- Serve as the CoC’s lead HMIS administrator and primary liaison to the North Carolina HMIS (NC HMIS) and related entities.
- Ensure compliance with HUD HMIS Data Standards, privacy requirements, and security protocols.
- Develop and maintain HMIS policies, procedures, and data governance practices.
- Oversee user access, system configuration, and data integrity across participating agencies.
Federal Reporting & System Data Management
- Lead preparation, validation, and submission of all required federal reports
- Ensure accuracy, completeness, and timeliness of all submitted data.
- Maintain documentation of reporting processes, methodologies, and timelines.
System Performance & Data Analysis
- Analyze HMIS data to identify system-wide trends.
- Identify performance gaps and emerging trends and provide actionable recommendations.
- Support the Planning Manager and Director with data-driven insights to inform system strategy
Data Systems, Dashboards & Reporting Tools
- Develop and maintain dashboards and reporting tools for CoC leadership, Board and committees
Work with Green River data warehouse to build custom reports and data queries; create cohorts and track system flow
Coordinated Entry (CE) Data & System Integration
- Serve as the data and technical lead for Coordinated Entry system alignment.
- Identify opportunities to improve CE efficiency through automation and data integration.
Supervision & Team Management
- Supervise HMIS staff, including assignment of work, performance monitoring, and professional development.
Collaboration, Planning & System Alignment
- Coordinate closely with the Planning Manager to ensure alignment between data, funding, and system strategy.
- Support CoC committees, governance bodies, and stakeholders with data and reporting.
Reporting, Accountability & Coordination
- Provide regular and consistent reporting to the Director of Homeless Services, including:
· Monthly summaries of system performance trends and data quality
· Status updates on federal reporting and key deliverables
· Identification of risks, data issues, and emerging trends - Ensure all major data processes, reports, and methodologies are documented and accessible.
Other Duties
- Maintain knowledge of HUD requirements, HMIS standards, and emerging best practices.
- Support emergency response data needs as applicable.
- Perform other related duties as assigned.
RECRUITMENT STANDARDS
Knowledge, Skills and Abilities· Extensive knowledge of HMIS systems, HUD data standards, and federal reporting requirements
· Strong understanding of System Performance Measures (SPMs), LSA, PIT, and HIC processes
· Advanced ability to analyze, interpret, and present complex data
· Experience with data visualization and dashboard development
· Knowledge of data warehouse systems (e.g., Green River) and data integration practices
· Strong project management and organizational skills
· Ability to communicate technical information clearly to non-technical audiences
· Ability to supervise staff and manage multiple priorities
Minimum Qualifications
Minimum Qualifications
Bachelor’s degree in data analytics, information systems, public administration, or a related field and three (3) years of experience in HMIS, data management, or performance analysis, including experience with federal reporting, OR an equivalent combination of education and experience demonstrating advanced knowledge of HMIS systems, data analysis, and federal reporting requirements.
Other Qualifications
MAY REQUIRE DRIVING
This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver’s license and that the driving record is compatible with the county’s driving criteria.
Physical Demands and Work Conditions:
An employee in this position must be able to physically perform the basic life operational functions of walking, fingering, standing, reaching. The employee must be able to perform sedentary work.
Special Note: This generic class description gives an overview of the job class, its essential job functions, and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job questionnaire with a physical abilities checklist which can give further details about that one specific position. Those documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.