Website:
crystalpeak.co.in
Job details:
About the role:
Lead and drive the technology code change and release management strategy, enabling safe, efficient, and transparent delivery of technology change at scale. Define and oversee the change and release framework that supports agile delivery, continuous integration, and cross-team collaboration, ensuring change is delivered with speed, control, and minimal disruption. Align change and release practices with company's evolving product-aligned operating model, balancing governance with agility.
Key accountabilities & responsibilities:
• Own the enterprise-wide code change and release management strategy, frameworks, and tooling.
• Oversee the planning, coordination, and execution of change across Agile Release Trains (ARTs), platforms, and delivery teams.
• Govern the release lifecycle across multiple teams, ensuring traceability, security, and auditability of change.
• Enable continuous delivery through modern DevOps practices, CI/CD pipelines, and platform automation.
• Lead PI (Programme Increment) planning and change governance forums to align change across squads, platforms, and portfolios.
• Identify cross-team dependencies and risks, proactively managing change impacts and ensuring operational stability.
• Embed structured change management methodologies (e.g., ITIL, Prosci ADKAR) into delivery practices and culture.
• Drive continuous improvement of release cadence, change quality, and incident reduction.
• Build and lead a high-performing change and release team, with capability across DevOps, release, and stakeholder management.
Specialist skills & experience:
• 10+ years of experience in technology change, release, or DevOps leadership roles in complex enterprise environments.
• Strong knowledge of Agile Release Trains (ARTs), SAFe delivery models, and Lean Portfolio Management.
• Proven track record of managing large-scale, multi-team change delivery with a strong focus on automation and governance.
• Skilled in CI/CD tooling and practices (e.g., GitHub Actions, Jenkins, Azure DevOps) and release automation strategies.
• Hands-on experience with containerisation and orchestration (Docker, Kubernetes) and platform-level change deployment.
• Proficient in infrastructure and application monitoring and observability (e.g., Prometheus, Grafana, ELK).
• Strong understanding of risk analysis, impact assessment, and change readiness in technology environments.
• Familiar with ITIL, Prosci ADKAR, or equivalent change management frameworks.
• Technically conversant across cloud, infrastructure, and software domains- able to assess change risk and coordinate delivery.
• Excellent stakeholder engagement, with the ability to communicate change strategy, impacts, and value across all levels.
Location:
Open for Bangalore/ Pune location
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