Senior Manager, Client Service (Relocate to Singapore)

The Client Service team connects Guidepoint's clients with subject-matter experts to better inform their business decisions. They take the time to understand each client's specific research needs and deliver the experts closest to the topic, often within hours. The Senior Vice President, Client Service will be responsible for managing the performance and quality of a team of Client Service professionals in Singapore. This role involves providing strategic leadership, mentoring, optimizing service delivery processes, and supporting staffing and client relationship management efforts. The ideal candidate will possess exceptional leadership skills, a strategic mindset, and the ability to drive team performance, operational excellence, and client satisfaction. Relocation support will be provided.

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.5 million experts and Guidepoint's 1,300 employees worldwide, we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.