Accounts Receivables Clerk

We are seeking a dedicated and detail-oriented Accounts Receivables Specialist to join our finance team. The successful candidate will be responsible for providing excellent customer service, assisting customers with inquiries, and maintaining accurate records. This role also involves supporting the Global Accounts Receivables Supervisor in daily operations. This position will work closely with the Finance team based in New York. Shift Timing – 8:00pm IST to 4:30am IST – Remote What You'll Do: Collections: Make outbound collection calls/emails professionally while maintaining and improving customer relations. Collect customer payments in accordance with payment due dates. Customer Service: Communicate with clients about billing discrepancies and questions, applying good customer service promptly. Send correspondence to customers to encourage payment of delinquent accounts. Record Keeping: Capture data via correspondence and maintain the accuracy of client billing systems records. Post collections to clients' accounts and verify the accuracy of calculations, balances, and supporting documents. Reconciliation: Perform account reconciliations and review and monitor assigned accounts and all applicable collection reports. Assist with daily cash collections report. Issue Resolution: Identify issues contributing to account delinquency and discuss them with management. Provide timely follow-up on payment arrangements. Journal Entries: Book journal entries when needed and determine currency exchange rates for deposited funds. Support: Assist the Global Accounts Receivables Supervisor with various tasks and special projects as needed. Compliance: Adhere to policy and procedure to maintain confidentiality and ensure compliance with company standards and regulations.

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