Daiwik Hotels Pvt Ltd
Website:
daiwikhotels.com
Job details:
Role Description
This is a full-time on-site role for a Guest Service Associate in Food & Beverage Service at our Rameswaram property. The Guest Service Associate will be responsible for providing exceptional guest services, assisting with reservations, ensuring customer satisfaction, and addressing inquiries in a professional manner. Additional responsibilities include coordinating guest needs, ensuring high-quality food and beverage service, and maintaining a welcoming environment for all guests.
Qualifications
- Proven skills in Guest Services and Guest Assistance to ensure a positive and memorable guest experience
- Strong Customer Service and Reservations skills to efficiently handle bookings and guest requests
- Excellent Communication skills to interact with guests and team members effectively and professionally
- Ability to work collaboratively in a team-oriented environment within a hospitality setting
- Prior experience in food and beverage service or hospitality roles is preferred
- A customer-focused attitude with attention to detail and problem-solving abilities
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