Website:
realestatemallindia.com
Job details:
Company Description
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Role Description
This is a full-time on-site role for a Guest Relations Executive located in Pune Division. The Guest Relations Executive will be responsible for welcoming and assisting clients, addressing inquiries, and providing a high-quality customer experience. On a daily basis, the Guest Relations Executive will handle receptionist duties, liaise between clients and internal teams, and support sales efforts by providing detailed information about the company's offerings. The role also includes maintaining a professional and friendly presence to uphold the company's image and ensure client satisfaction.
Qualifications
- Proficiency in Guest Relations and Customer Service skills, with the ability to handle client needs and feedback effectively
- Strong Communication skills, both written and verbal, to build rapport and deliver clear and professional information
- Experience in Sales and understanding customer requirements to assist with inquiries and promote services
- Familiarity with Receptionist Duties, including answering calls, managing appointments, and coordinating front desk operations
- Strong interpersonal skills, attention to detail, and a service-oriented mindset
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred
- Experience in the real estate or hospitality industry is an advantage
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