Case Manager – Tax Resolution
Guardian Tax is seeking an experienced Tax Resolution Case Manager who can confidently manage cases, support clients, and keep workflows moving efficiently—all while contributing to a positive, team-focused office environment. If you enjoy being the steady, knowledgeable point of contact clients rely on, you’ll love it here.
This is a fast-paced, in-office position where your expertise is valued, your input matters, and your performance is recognized.
Why Join Guardian Tax?
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Make a Real Difference – Help clients navigate complex tax issues and reach meaningful resolutions
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Positive, High-Energy Culture – Collaborative team environment with music, celebrations, and weekly team lunches
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Career Growth Opportunities – Ongoing training, leadership support, and clear advancement paths
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Team-Oriented Workplace – Work closely with enrolled agents, compliance teams, and leadership
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Competitive Compensation & Benefits – Hourly pay, performance bonuses, and full medical, dental, and vision coverage
Key Responsibilities
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Manage a full caseload of tax resolution clients from onboarding through completion
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Communicate clearly with clients, providing updates and setting expectations
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Collaborate with enrolled agents and internal departments to advance cases
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Maintain organization in a high-volume, deadline-driven environment
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Achieve monthly resolution goals while delivering excellent client service
What We’re Looking For
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Prior experience in tax resolution case management
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Strong communication skills with the ability to simplify complex information
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Highly organized with strong attention to detail
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Comfortable working in CRM systems and technology-driven workflows
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A dependable team player who brings professionalism, confidence, and accountability
Position Details
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Location: Irvine, CA (in-office only)
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Schedule: Monday–Friday, 8:00 AM – 5:00 PM
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Compensation: Competitive hourly rate + performance bonuses
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Benefits: Medical, dental, vision, and additional company perks
Apply Today
If you’re an experienced tax resolution professional looking for a role where your skills are appreciated and your growth is supported, we’d love to hear from you.
Apply now—this position is actively hiring and moving quickly.