Shopify Order Fulfillment Virtual Assistant

We're on the lookout for a Shopify Order Fulfillment Virtual Assistant to join our expanding team and drive our company's growth! The Challenge We need assistance with swiftly assigning products to qualified suppliers and ensuring that customer orders are shipped on schedule while meeting approved quality standards. Additionally, you will collaborate with our Customer Service Team, Disputes Team, and Fulfillment Team to ensure inquiries are addressed promptly and that both customers and internal teams receive timely updates. Day in the Life of a Shopify Order Fulfillment Virtual Assistant at GT Ecom Assign products to suppliers and communicate confirm product availability, manage order assignments, and address any issues related to the assigned order Ensure that orders are dispatched on time, track shipment Provide timely updates to internal team regarding the status of the customers' orders Address any concerns or issues related to order fulfillment Important Numbers for this Role Assign 100 products to suppliers per day Process 20 customer inquiries per day (please note that you will not directly deal with customers. You will collaborate with our Customer Service team) Source 200 products on different platforms per day Please take note this may change from time to time.

GTEcom BV (https://gtecombv.com/) was established in 2018 and headquartered in The Netherlands. Our mission is to continue scaling our operations and opening & sustaining more successful global brands to achieve our target of $500M revenue and more than 50 stores worldwide by 2027. Our diverse team of 70 and growing remote e-commerce experts in their own niches from different parts of the world is helping us transform our vision of growing the company to a reality. We are committed to cultivating a culture of hard work, freedom and responsibility, constant improvement, and positivity in our team.