UltraCare PRO
Website:
ultracarepro.in
Job details:
Role Overview:
This role is focused on owning end-to-end marketplace performance across multiple E-commerce platforms. You will be responsible for driving growth across sales, visibility, and profitability while leading execution teams and defining marketplace strategy across ads, listings, pricing, and operations.
Role & Responsibilities:
Marketplace Management & Growth
● Own end-to-end marketplace performance, including sales, visibility, traffic, and conversion.
● Define monthly & quarterly marketplace strategy, not just execute campaigns
● Develop and implement growth strategies to increase revenue, category share, and profitability.
● Own pricing strategy, events, discounting, and deal planning.
● Lead and mentor e-commerce executives, assigning priorities, reviewing output, and ensuring timely execution.
Listings, Content & Brand Experience:
● Oversee listing optimization, A+ content and A/B testing to improve discoverability and conversion.
● Collaborate with creative teams for product images, infographics, videos, and Brand Store enhancements.
● Ensure all listings adhere to platform guidelines and brand standards.
Marketplace Advertising & Performance
● Plan, execute, and optimize ads on Amazon, ensuring strong ACOS, TACOS, ROAS.
● Conduct keyword research, category benchmarking, competitor analysis, and campaign expansion.
● Review performance dashboards and refine strategies based on data insights.
Inventory, Operations & Fulfillment
● Forecast inventory and coordinate with the supply chain to maintain optimal stock levels across FCs.
● Streamline order management, dispatches, and operational SLAs to minimize delays, returns, and penalties.
● Implement processes to reduce operational inefficiencies.
Account Health, Compliance & Governance:
● Maintain excellent seller metrics—rating, response time, and return rates.
● Handle marketplace escalations, tickets, listing suppressions, and unauthorized seller Issues.
Analytics & Reporting:
● Drive weekly and monthly business reviews with clear insights, action plans, and performance metrics.
● Validate reports prepared by team members and translate data into growth decisions.
Desired Candidate Profile:
● 3–5 years of hands-on experience managing Amazon seller operations.
● Proven track record in scaling marketplace business and optimizing paid spends.
● Strong analytical and problem-solving skills with command over marketplace dashboards and Excel/Sheets.
● Experience directing and mentoring execution teams; ability to set expectations and elevate quality of work.
● Deep understanding of marketplace dynamics.
● Self-motivated, ownership-driven, and comfortable operating in a fast-paced D2C Environment.
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