Fancall Private Limited
Website:
fancall.in
Job details:
About Fancall Fancall is a creator-centric platform that helps people discover, connect with, and collaborate with creators instantly, transparently, and without the chaos of DMs. We're building a new category: the Creator Meetup Platform . Experience Required: Relevant experience in customer support, community management, or creator relations Location: In-office | Full-time (1304 Zion Z1, Sindhu Bhavan Marg, near Maple County Road, Bodakdev, Ahmedabad, Gujarat 380059) Salary Range : 18-30K Monthly CTC Openings : 3 Role Overview As part of the Growth team, you'll be the primary point of contact for creators on the platform. Your mission is to onboard, support, and empower creators to maximize their earnings and engagement on Fancall. Key Responsibilities ? Onboard new creators and guide them through the platform ? Build and maintain strong, long-term relationships with creators ? Help creators improve their earnings and engagement metrics ? Track creator performance and provide regular feedback and support ? Solve day-to-day issues and act as a trusted advisor to creators ? Identify opportunities to enhance the creator experience Ideal Candidate Profile ? Experience: Background in customer support, community management, or creator/talent management ? People-oriented: Genuinely enjoys working with people and solving their problems ? Strong communicator: Clear, empathetic, and responsive ? Organized: Ability to manage multiple relationships and track performance efficiently ? Proactive: Takes initiative to follow up and support creators consistently ? Team player: Comfortable working in a fast-paced, in-office environment ? Growth mindset: Eager to learn and help others grow ? High energy: Brings positivity and enthusiasm to the role What We Offer ? Real ownership and impact within a growing creator ecosystem ? Direct influence on creator success and platform growth ? Opportunity to build meaningful relationships in the creator economy ? Collaborative, energetic work environment
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