People Operations Coordinator

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. What You’ll Be Doing: We are looking for a People Operations Coordinator to own onboarding and payroll administration. You’ll be part of a remote-friendly team reporting directly to the Senior Manager of People Operations and working closely with the Senior People Operations Generalist. In this role you’ll: Act as the administrative expert for the entire employee lifecycle, supporting the end-to-end administration of onboarding, role changes, and offboarding, all managed through Rippling. Serve as the primary point of contact for new hires, representing Grow throughout their onboarding journey and welcome sessions. A passion for Grow’s culture and product is essential for success in this role. Own onboarding duties include managing new hire communications, conducting background and exclusion checks, and coordinating with internal stakeholders regarding onboarding logistics. Manage benefits administration including billing reconciliation, Evidence of Insurability requests and partnering with our broker to fully resolve employee benefits inquiries. Provide general administrative support for the People function and serve as main point of contact for inbound employee requests via our ticket management system Communicate effectively with a high level of customer service and maintain a professional working relationships within Grow and other third-party vendors Responsible for providing payroll administration support to Senior People Operations Generalist as needed Identify issues and concerns as they arise and proactively recommending a plan for resolution

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.