Inbound Supervisor

The Inbound Operations Supervisor is responsible for overseeing daily inbound warehouse operations, ensuring safety, efficiency, and accuracy across receiving, inventory handling, and dock operations. This role supervises a large team and partners cross-functionally to meet operational and service goals.

Schedule: Monday–Friday, 6:00am–2:30pm (flexibility required)

Reporting to: Sr. Operations Manager

At Grove, this role is all about being hands-on, steady, and reliable in execution—someone who can lead a team through the day-to-day while keeping operations running smoothly and safely.

• Own the day-to-day: You’ll lead a defined area of inbound operations, managing workflows that are well-established but require attention, consistency, and strong follow-through.
• Apply what works: You’ll rely on proven processes and playbooks, using your experience to guide decisions and support your team in getting the work done right.
• Solve what’s in front of you: Most challenges will be familiar and operational in nature—your role is to identify issues quickly, follow established paths to resolution, and keep things moving.
• Drive team performance: You’ll be responsible for hitting daily and weekly targets, ensuring your team stays on track with productivity, accuracy, and safety goals.
• Lead from the floor: This is a highly visible, hands-on leadership role. You’ll assign work, monitor progress, and stay close to the action to support your team in real time.
• Communicate clearly and often: You’ll work closely with your team and peer groups, sharing updates, surfacing issues, and ensuring everyone has what they need to succeed.
• Balance leadership and execution: While you’ll supervise a large team, you’ll also spend time jumping in to support operations directly when needed.
• Build a strong foundation: You’ll help maintain consistency in how work gets done—ensuring schedules, workflows, and processes are followed and continuously improving where possible.
• This is a frontline leadership role, not a highly strategic or ambiguous one
• You’ll operate within clear processes and expectations, with opportunities to improve them over time
• Your impact is felt in daily execution, team performance, and operational consistency

We are looking for:

• 3-5 years of leadership experience in fulfillment, distribution, or logistics, with proven success managing large teams (100+).
• Strong command of warehouse systems (e.g., WMS such as Manhattan, HighJump) and comfort with Microsoft Office Suite/ Google Suite.
• Working knowledge of LEAN, Kaizen, or similar continuous improvement methodologies.
• Clear, professional written and verbal communication skills.
• Proven success managing competing priorities and navigating change.
• Strong organizational skills and attention to detail.
• A team-first, hands-on leadership style with high integrity and accountability

Important Note

You will play a key role in ensuring Grove maintains a safe, healthy, and productive work environment. As a result, any job offer for this role is conditional on successfully passing a drug test and a background screen before your start date. Additionally, you will be subject to random drug tests during your employment. 

Why Grove?

• Competitive compensation 
• Full suite of medical, dental, and vision benefits
• Generous employee discount and VIP membership
• Opportunity to work for a mission-driven, B Corp Certified company

Career growth in a fast-paced, high-impact environment
A role that makes a tangible difference in our customers’ lives—and the planet

Compensation

The salary range for this role is 60-70k. In addition to a base salary, this role is also eligible for an annual bonus and equity. New hires for this position are eligible for a retention bonus of up to $400 after 90 days of employment.

Online retailer of sustainable household and personal care products